Inside Sales Rep - LEA

• Paid time off
• Opportunities for development and advancement

• Establishes, builds and maintains quality relationships with existing and prospective customers to sell products to grow Batesville’s overall book of business across all product lines
• Provides customer support for assigned accounts to assist in resolving customer concerns related to product quality and/or availability
• Monitor and track sales performance for assigned accounts, analyze sales data and trends to identify opportunities for growth and improvement
• Knowledge and skill to have a broader understanding of all company value props and can recognize the customer needs have a conversation to properly determine the necessary path where additional support or other tools are needed
• Maintain and update CRM system with customer records, results, activities, and insights
• Collaborate with marketing, product, and customer success teams to provide feedback, insights, and customer testimonials
• Coordinates directly with logistics, credit, and marketing teams regarding customer concerns and proactively develops relationships with all stakeholders to ensure customer satisfaction
• Conduct effective sales presentations to customers with the support of technology and direct marketing efforts.
• Presenting and Demonstrating Products conducting virtual presentations or demos showcasing value propositions and addressing buyer needs
• Negotiating and Closing Sales including, pricing, terms, and customer offer to finalize sales terms in alignment with company goals
• Completes reports and supports data requests of internal departments and customers
• Collaborates with sales management, field sales, and national accounts to engage resources to support sales activities that generate new business
• Stay updated on market trends, competitors, and industry standards
• Other duties as required

• Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in business, marketing, or related field
• Minimum of 3 years related experience in new business sales, account management, telephone sales; or equivalent combination of education and experience with an emphasis in sales activities
• Communication: Clear, persuasive verbal and written communication is essential for engaging prospects via phone, email, and video
• Active Listening: Understanding customer needs and demonstrating empathy fosters trust and strengthens rapport.
• Rapport Building: Establishing quick, authentic relationships improves conversion rates and long-term retention
• Presentation Skills: Demonstrating value during calls, demos, or virtual meetings drives customer confidence
• Closing Skills: Confidence and persistence in finalizing deals while addressing objections effectively
• Data-Driven Decision-Making: Using metrics and sales intelligence to improve conversion rates and forecasting accuracy
• Telephone/ Virtual Sales: Advanced levels of experience in working in sales and preferably supporting customers in an remote environment Conflict Management: Handling rejections and objections professionally while maintaining positive client relationships
• Demonstrated ability to provide problem-solving, organizational, and analytical skills
• Ability to work independently and collaboratively in a fast-paced environment that requires ability to adapt to change and multitasking as critical skills
• Demonstrated ability in attention to detail, customer focus, and driving results
• Learning Ability: ability to quickly learn Batesville product lines, business systems, and sales operations
• Technical Ability: Intermediate level of skill in using Microsoft 365 suite

Up to 10% of the time to attend meetings or industry events

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee.

Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear.

The employee may occasionally be required to crouch, or lift items as heavy as 25 lbs.

This job may require the employee to see with clarity at both near and far distances.

DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job.

Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

Join the Batesville family and apply today!

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.

At Batesville, our associates are our strongest asset.

We strive to attract, hire, and develop the best and brightest to ensure our place in the future.

Batesville has a strong culture of achievement, which is underpinned by these five core values:

• Individual worth and integrity
• Excellence in execution
• Spirit of continuous learning and improvement
• Courage
• Customer focus and partnership

Making a difference: Helping families honor the lives of those they love® isn’t just our mission.

It’s why we do what we do every day to make every Batesville product the best it can be.

Development is a priority: We promote learning and development from Day 1.

From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills.

We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.

Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.

We Have Fun!

We work hard, but when it’s time to play, we get creative – and competitive.

We provide numerous engagement activities to bring people together across the organization.

We Give Back : We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.

DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job.

Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer.

We are an Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.