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Inside Account Manager
emcocorporation
Winnipeg, CAN
Full-time
Onsite
$50K-$55K
Discovered 2 weeks ago
Inside salesCustomer serviceSales prospectingTelephone communicationMicrosoft OfficeSales order processing
Free
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Inside salesCustomer serviceSales prospecting
Role Overview
Serve customers primarily by phone and email while generating and closing sales.
Build long-term, loyal, and profitable customer relationships.
Support sales growth and gross profit targets for the Profit Centre.
Key Skills for This Role
Inside salesCustomer serviceSales prospectingTelephone communicationMicrosoft OfficeSales order processing
Full Job Posting
Role Overview
Serve customers primarily by phone and email while generating and closing sales.
Build long-term, loyal, and profitable customer relationships.
Support sales growth and gross profit targets for the Profit Centre.
Core Responsibilities
- Process sales orders and turn quotations into orders through customer interactions.
- Grow the customer base through outbound calling campaigns.
- Maintain established key accounts and ensure customer requests are met.
- Act as project manager for large projects when required, tracking lead times and updates.
- Investigate and resolve pricing deductions, product returns, and other customer issues.
- Assist customers collecting orders and obtain required delivery details.
- Anticipate product needs and expedite materials with vendors when required.
- Follow up on quotations and outstanding orders.
- Support Outside Sales and Counter Teams with customer orders and issues.
- Communicate potential customer credit risks to the Profit Centre Manager and Credit Department.
- Analyze construction blueprints to better serve customers.
- Meet or exceed sales and gross profit targets.
Requirements
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