Infrastructure & Physical Security Systems Engineer

Role Purpose

• Infrastructure Project Delivery & Solution Design

• Perform day‑to‑day execution of infrastructure projects.
• Design infrastructure solutions in collaboration with tower leads (Hosting, Network, End User Computing).
• Deploy solutions on time, within budget, and to agreed quality standards.
• Apply Secure‑by‑Design principles across all infrastructure solutions.
• Design and manage interfaces between infrastructure systems.
• Provide technical mentoring and support to Infrastructure and Operations teams.
• Create and maintain accurate As‑Designed and As‑Deployed documentation.

Genetec Operations & Facilities Support

• Own day‑to‑day IT operations and administration of Genetec systems.
• Support Facilities and other departments on all Genetec‑related requests.
• Coordinate with system integrators and vendors for incidents, upgrades, and enhancements.
• Ensure Genetec systems remain secure, available, and well-documented.
• Vendor & Commercial Management.
• Partner with Finance and Purchasing to:

• Raise Purchase Requisitions (PRs)

• Create and submit RFPs
• Ensure Purchase Orders (POs) are issued on time
• Track and report:
• PR and PO status
• Vendor delivery progress
• Recommend cost savings and efficiency improvements without compromising quality or security.
• Effectively interface with service providers and vendors.

Technical Knowledge & Experience

• Infrastructure Technologies
• Microsoft Active Directory, Azure AD (AAD), and identity & access integration.
• Network design knowledge including:
• Firewalls, switching, routing, and wireless

• SD‑WAN, MPLS, OSPF, BGP

• OT networking for manufacturing environments
• Fiber, copper, microwave, 4G/5G

Hosting & Compute

• Servers, and storage
• On‑prem compute and cloud solutions
• Backup systems and data centers

• End User Computing

• Desktops, laptops, and tablets
• Graphics design solutions
• Printers, screens, and peripherals

Skills & Competencies

• Strong understanding of enterprise infrastructure.
• Service‑ and customer‑oriented mindset.
• Structured, process‑driven, and disciplined.
• Strong analytical and problem‑solving skills.
• Ability to influence, guide, and educate stakeholders.
• Excellent oral, written, and presentation skills.
• Continuous improvement and proactive learning mindset.
• Strong working knowledge of Microsoft Excel.

Education

• Bachelor’s degree in Computer Science, Information Technology, or Engineering.
• Preferred: ITIL v3+ Foundation.

Experience

• Minimum of 3+ years’ experience in IT Infrastructure or Solution Engineering roles.