Information Security Engineering Senior Manager (Cybersecurity Platform Management)

Oversee day-to-day operations of multiple cybersecurity platforms, ensuring compliance with service level agreements (SLAs), operational metrics, and regulatory requirements.

Improve observability through enhanced monitoring, telemetry, alerting, and analytics capabilities to enable proactive detection and rapid issue resolution.

Drive continuous improvements in operational resilience, disaster recovery readiness, business continuity, and platform recoverability.

Establish service reliability engineering practices to improve system performance, stability, and customer experience.

Collaborate across global support organizations to ensure seamless 24x7 operational coverage and consistent service delivery.

Serve as the senior technology leader during major incidents, service disruptions, and cybersecurity events.

Lead incident command, triage, escalation management, stakeholder communications, and recovery efforts to restore services within MTTR objectives.

Coordinate cross-functional teams during critical outages to ensure rapid diagnosis, containment, remediation, and service restoration.

Provide executive-level reporting, risk assessments, and status communications to senior leadership throughout incident lifecycles.

Drive root cause analysis (RCA), corrective action planning, and implementation of long-term preventive measures to eliminate recurring issues.

Lead strategic transformation programs focused on modernizing cybersecurity platforms and supporting enterprise technology objectives.

Drive initiatives including OpenShift containerization, SailPoint migration, Azure Active Directory modernization, cloud adoption, Zero Trust implementation, and platform consolidation.

Embed security-by-design principles and application security controls throughout the Software Development Lifecycle (SDLC) in partnership with DevSecOps and engineering teams.

Establish scalable, cloud-ready operating models that improve agility, resiliency, and cost efficiency.

Drive adoption of Artificial Intelligence (AI), Machine Learning (ML), and predictive analytics capabilities to improve cybersecurity operations and decision-making.

Implement intelligent automation solutions to reduce manual effort, accelerate response times, and improve operational efficiency.

Leverage data science platforms and technologies including Python, Splunk, SQL, and Power BI to develop operational dashboards, predictive models, and actionable insights.

Introduce AI-powered virtual assistants, chatbots, and automated response capabilities to enhance security operations and user experience.

Use predictive analytics to proactively identify capacity constraints, operational risks, performance degradation, and emerging security threats.

Ensure adherence to enterprise security policies and regulatory requirements including SOX, FFIEC, GLBA, GDPR, NIST, ISO 27001, and related industry standards.

Drive vulnerability management programs, leveraging tools such as Qualys to identify, prioritize, remediate, and monitor cybersecurity risks.

Monitor control effectiveness and implement remediation strategies to address identified audit findings and compliance gaps.

Provide strategic and operational leadership for enterprise Identity and Access Management platforms and services.

Ensure secure, compliant, and efficient access management practices across enterprise applications and infrastructure environments.

Serve as a trusted advisor to technology executives, application owners, risk partners, auditors, and business leaders.

Represent cybersecurity platform organizations in governance forums, steering committees, architecture review boards, and regulatory engagements.

Build strong partnerships across global teams to influence strategic decisions, resolve complex challenges, and accelerate business outcomes.

Promote cybersecurity platform capabilities, drive product adoption, and enhance stakeholder confidence through transparent communication and measurable results.

Mentor emerging leaders and foster strong collaboration across engineering, security, operations, risk, and business functions.

Improved platform stability, resilience, and operational performance.

Reduced incident frequency and accelerated restoration through optimized MTTR and automation.

Enhanced compliance posture and audit readiness across cybersecurity platforms.

Increased operational efficiency through AI, analytics, and intelligent automation.

Successful delivery of enterprise-scale modernization and cybersecurity transformation initiatives.

Development of high-performing teams aligned to strategic business and technology priorities.

*Job posting may come down early due to volume of applicants.

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

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