Import/Export Logistics Coordinator
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About the Role
Import/Export Logistics Coordinator BSA Global · Dubai (DAFZA) · Full-time · AED 7,000–10,000/month About the Job We are BSA Global, a freight forwarding company based in Dubai.
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Import And Export Logistics Coordinator
BSA Global · Dubai (DAFZA) · Full-time · AED 7,000–10,000/month
About The Job
We are BSA Global, a freight forwarding company based in Dubai.
We are looking for a hands-on Import/Export Logistics Coordinator who truly knows the trade — not just from a coordination desk, but from the ground up.
You will independently manage the entire lifecycle of air and sea freight shipments: from rate enquiry and quotation through booking, documentation, customs procedures, and final delivery confirmation.
You will also coordinate and supervise a Logistics Operations Runner, forming a self-sufficient two-person operational unit.
Our model is lean and hands-on — we do not sub-contract to third-party agents.
Every shipment is managed entirely in-house, which means you must have deep, practical knowledge of UAE logistics systems and be equally comfortable as a coordinator, a customs broker, and a freight buyer.
What You Will Do
- Obtain and compare rates from airlines, shipping lines, and freight agents; prepare accurate client quotations within agreed margin structures
- Book cargo space via Calogi, CargoAi, or direct airline portals (Emirates SkyCargo, Qatar Airways Cargo, Air Arabia Cargo, flydubai Cargo)
- Book FCL/LCL shipments with shipping lines (CMA CGM, MSC, Maersk, Hapag-Lloyd, Evergreen) or local agents
- Issue and manage Air Waybills (AWBs) through Calogi; prepare Bills of Lading and Sea Waybills
- Prepare full documentation sets: Commercial Invoice, Packing List, Certificate of Origin, MSDS, DGD, Form E, Fumigation Certificate, and all required regulatory certificates
- File export/import customs declarations and transit entries via Dubai Trade Portal independently
- Apply for and manage vehicle and cargo gate passes via DAFZA Gate Pass System
- Plan and assign daily field tasks to the Logistics Runner; monitor progress in real time and resolve on-the-ground issues immediately
- Send pre-alerts, arrival notifications, and delivery orders to overseas partners and clients
What We Are Looking For
- Must have:
- Minimum 3 years of hands-on freight forwarding experience in the UAE (UAE-specific, not GCC in general)
- Proven daily-use experience with Dubai Trade Portal — must file export and import declarations independently
- Proven Calogi experience — AWB issuance, not just tracking
- DAFZA and/or DWC gate pass application experience
- Fluent English — all documentation, carrier communication, and client updates in English
- Nice to have:
- JAFZA import/export procedures knowledge
- Experience working directly with airlines and shipping lines (direct carrier bookings)
- Understanding of Incoterms 2020 and their practical impact on liability and documentation
- Arabic — advantageous for customs officers and government authority communication
- Russian or Ukrainian — strong advantage for CIS/Eastern European client segment communication
What We Offer
- Competitive salary: AED 7,000–10,000/month (based on experience and systems knowledge)
- Performance bonus tied to shipment volume KPIs and client satisfaction scores
- DAFZA-sponsored employment visa and work permit
- Corporate phone and SIM card
- Health insurance (as per UAE Labour Law)
- 30 days annual leave
- End of Service gratuity (EOSB)
- Training budget: DGR certifications, logistics conferences, system training
- Career growth: Senior Coordinator → Operations Manager
- Schedule: 5–6 days/week.
- Hours aligned with cargo and vessel schedules.
Job Types: Full-time, Contract
Contract length: 24 months
Language
- English (Required)
- Arabic (Preferred)
- Russian/Ukrainian (Preferred)
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