Implementation Specialist-I&S (Full-time Remote, North Carolina Based)

Responsibilities & Duties

• Implementation Planning and Execution
• Coordinate implementation activities for assigned projects and initiatives
• Develop and maintain implementation plans, milestones, action logs, and project documentation
• Track deliverables and follow up with stakeholders to ensure timely completion of assigned tasks
• Support project launches, transitions, pilots, and operational deployments
• Project Support
• Serve as a key implementation resource and become subject matter expert for the Rural Health Transformation initiative
• Coordinate project activities, stakeholder meetings, workgroups, and implementation workstreams
• Assist in tracking project outcomes, deliverables, and reporting requirements
• Support collaboration with community partners, providers, state agencies, and internal departments
• Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
• Cultivate and encourage efforts to expand cross-team collaboration and partnership
• Stakeholder Engagement and Communication
• Coordinate communications among project teams, subject matter experts, providers, and external partners. Prepare meeting materials, status updates, presentations, and implementation reports
• Facilitate meetings and document action items, decisions, and follow-up activities
• Operational Readiness and Change Support
• Coordinate readiness activities including training schedules, communication plans, workflow development, and implementation checklists
• Assist operational teams in preparing for new processes, services, programs, and system changes
• Track and document lessons learned and implementation outcomes
• Project Monitoring and Reporting
• Maintain project schedules, action logs, risk trackers, and implementation dashboards
• Monitor progress toward milestones and escalate concerns, barriers, or risks to project leadership