rippling
Implementation Manager
AlaanPay Technology FZCO
Bengaluru, IND
Full-time
Entry · 2+ years experience
Hybrid
Discovered 3 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanRole Overview
Implementation is the entry point into the Customer Success organisation. Before an account reaches its CS motion, it passes through you. How well that journey goes determines the trajectory of everything that follows: how quickly the customer activates, how completely they are configured, and how strong a foundation CS inherits to drive long-term adoption and growth.
As an Implementation Manager , you will own the onboarding journey for a portfolio of customers from kickoff through successful activation. You'll work closely with customers, Sales, Customer Success, Product, and Operations to ensure every implementation is delivered with both speed and quality.
This is a hands-on, customer-facing role for someone who enjoys solving operational challenges, driving cross-functional execution, and creating exceptional onboarding experiences. You'll also play an important role in improving our implementation function by identifying patterns, refining processes, and sharing insights that help us scale.
Full Job Posting
About the role
Implementation is the entry point into the Customer Success organisation. Before an account reaches its CS motion, it passes through you. How well that journey goes determines the trajectory of everything that follows: how quickly the customer activates, how completely they are configured, and how strong a foundation CS inherits to drive long-term adoption and growth.
As an Implementation Manager , you will own the onboarding journey for a portfolio of customers from kickoff through successful activation. You'll work closely with customers, Sales, Customer Success, Product, and Operations to ensure every implementation is delivered with both speed and quality.
This is a hands-on, customer-facing role for someone who enjoys solving operational challenges, driving cross-functional execution, and creating exceptional onboarding experiences. You'll also play an important role in improving our implementation function by identifying patterns, refining processes, and sharing insights that help us scale.
What you'll do
Own customer implementations end-to-end, from kickoff through successful activation.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at AlaanPay Technology FZCO
Business Development Manager – Fintech & Payments
Dubai, UAE
EntryFull-time
Discovered 1 weeks agoView →
Legal Associate
Bengaluru, IND
Discovered TodayFull-time
Customer Success Manager - Scaled
Bengaluru, IND
Discovered 2 days agoFull-time
AI Engineer
Bengaluru, IND
Discovered 6 days agoFull-time
Business Development Manager – Fintech & Payments
Dubai, UAE
Discovered 1 weeks agoFull-time
Business Development Manager - SaaS/FinTech
Dubai, UAE
Discovered 1 weeks agoFull-time
Data Annotator
Bengaluru, IND
Discovered 1 weeks agoFull-time
Operations Manager - Payments
Bengaluru, IND
Discovered 1 weeks agoFull-time
Customer Success Manager - Enterprise
Bengaluru, IND
Discovered 2 weeks agoFull-time