Implementation Engineer

We are looking for a talented and driven Implementation Engineer to join our Professional Services team.

In this role, you will design and implement integration solutions, collaborating closely with product and engineering teams to deliver tailored solutions for our enterprise clients.

You will serve as the subject matter expert on Seismic’s platform components, working alongside customers, project managers, solution consultants, and teams across different geographies to deliver seamless automations, custom solutions, and integrations.

• Bachelor’s Degree in Engineering, Computer Science, Information Systems, or a related field, or equivalent experience.
• Two or more years of experience in Enterprise Content Professional Services.
• one or more years of hands-on experience designing, implementing, and testing API integrations and solutions, with above average knowledge of RESTful APIs.
• Strong knowledge of SQL, Web Service Consumption, SOQL, and Salesforce Reporting.
• Expert knowledge of Excel Model, SSO, SMTP, SCIM and Salesforce Setup.
• Expert knowledge of LiveDoc & LiveForm is preferred.
• Ability to lead projects with teams located in different geographies.
• Demonstrated experience leading requirements gathering efforts on large-scale projects.
• Strong written and oral communication skills with a proven ability to initiate and manage relationships with customers at all levels.
• Self-starter with the ability to manage multiple projects simultaneously.
• Demonstrates strong self-learning capabilities with the aptitude to quickly grasp new product features, technologies, and concepts.
• Critical thinking, analysis, troubleshooting, and problem-solving capability.
• Advanced proficiency with the Microsoft Office Suite including PowerPoint, Word, and Excel.
• Understanding of New Product Development Methodologies and Emerging Technologies (Mobile, Security, Internet, etc.).
• Strong facilitation, project management, and organisational skills.
• Strong relationship development and people management skills.
• Experience collaborating with and providing business recommendations to management.
• Comfortable writing and troubleshooting Python code snippets.
• Experience utilising AI tools and building agents to drive efficiency and quality improvement.