Implementation Analyst

Serve as a trusted partner to clients by configuring, implementing, and supporting Relatient solutions while delivering exceptional customer experience.

Troubleshoot application issues, gather technical requirements, and collaborate with Engineering and internal teams to drive successful resolutions.

Manage customer implementations and support requests, communicate proactively, maintain accurate documentation, and ensure timely follow-through on client needs.

Bachelor's degree in Computer Science, B.E./B. Tech, Computer Engineering, or equivalent work experience in lieu of a degree is required.

2+ years of experience in software consulting, product implementation, customer support, or a related technical role.

Strong analytical, problem-solving, and communication skills with the ability to effectively explain technical concepts to both technical and non-technical audiences.

Working knowledge of software testing methodologies, SQL, debugging, APIs, and tools such as Postman is preferred. Automation or scripting experience is a plus.

Experience working within the healthcare technology industry is preferred.

We always look for ways to grow and take pride in what we do. You'll thrive here if you: