HubSpot CRM & Sales Support Specialist - Freelance, Remote
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Key skills for this role
About the Role
Magic is hiring a freelance HubSpot CRM & Sales Support Specialist for a client in the recreational rentals space. You will lead a CRM migration from Freshsales/Desk to HubSpot, manage sales operations, and provide customer support.
Key Skills for This Role
Responsibilities
- Lead end to end migration of data from Freshsales/Desk into HubSpot
- Configure and set up HubSpot Sales and Service tools to match client workflows
- Troubleshoot migration issues and ensure smooth transition
- Manage day to day CRM upkeep, data entry, and account maintenance in HubSpot
- Build and manage sales and marketing sequences, including email templates and follow ups
- Support onboarding and training for accounts moving through sales pipeline
- Produce recurring sales operations reporting
- Provide front line customer support and troubleshooting once ramped up
- Handle light content writing for customer facing communications
- Deliver onboarding and light training to internal team on new HubSpot workflows
- Maintain proactive, consistent communication with client on progress, blockers, and priorities
Requirements
- Hands on experience with HubSpot CRM (Sales and Service tools) — non negotiable
- Prior experience with CRM data migration (Freshsales/Desk to HubSpot preferred, or similar platform migration experience)
- Background in sales operations or sales support
- Strong written and verbal English communication skills
- Demonstrated reliability: consistent attendance and proactive, self directed follow through
- Computer with at least 8GB RAM, Intel i5/AMD Ryzen 5 or higher, internet speed of at least 40MBPS, headset with noise cancellation, webcam, backup computer and internet, quiet workspace
Full Job Posting
Description
- Our client is a growing online marketplace in the recreational rentals space. They are modernizing their internal systems, starting with a full CRM overhaul. This role exists to solve a critical operational bottleneck: the client's sales and customer support functions are held back by a clunky, inef
The Impact you’ll make
- Lead the end to end migration of data from Freshsales/Desk into HubSpot
- Configure and set up HubSpot Sales and Service tools to match the client's workflows
- Troubleshoot migration issues and ensure a smooth, low disruption transition
- Manage day to day CRM upkeep, data entry, and account maintenance in HubSpot
- Build and manage sales and marketing sequences, including email templates and follow ups
- Support onboarding and training for accounts moving through the sales pipeline
- Produce recurring sales operations reporting
- Provide front line customer support and troubleshooting once ramped up on the client's platform
- Handle light content writing for customer facing communications
- Build toward a broader customer success role as familiarity with the platform grows
- Deliver onboarding and light training to the client's internal team on new HubSpot workflows
- Act as the internal point of reference for HubSpot best practices, reducing reliance on the founder
Skills, Knowledge and Expertise
- Hands on experience with HubSpot CRM (Sales and Service tools) — non negotiable
- Prior experience with CRM data migration (Freshsales/Desk to HubSpot preferred, or similar platform migration experience)
- Background in sales operations or sales support
- Strong written and verbal English communication skills
- Demonstrated reliability: consistent attendance and proactive, self directed follow through
Your superpowers are...
- Deep familiarity with HubSpot Sales Hub and Service Hub
- Comfort managing CRM data migrations and data hygiene
- Experience building email/marketing sequences and sales templates
- Reporting and CRM administration skills
- Quick to learn and adapt to new tools and platforms (e.g., Google Workspace, internal customer success platforms)
- Proactive communicator
- High accountability and ownership mentality
- Comfortable working independently with minimal oversight
- Customer centric mindset with a service oriented approach
- Strong organizational skills and attention to detail
- Adaptable and resourceful in a lean, fast moving startup environment
WFH Set Up
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back up computer and internet connection
- Quiet, dedicated workspace at home
Working Hours
- 40 hours per week
- Part time to start at 20 hrs/week, Monday–Friday, 10:00 AM–2:00 PM CST. Transitioning to full time (40 hrs/week), Monday–Friday, 8:00 AM–4:00 PM CST, starting the week of October 19th
Compensation
- $7 per hour
- No benefits package included
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