HRIS and Operations Analyst

ABOUT THIS ROLE

PRIMARY RESPONSIBILITIES

• Administer ADP Workforce Now, including system maintenance, security access, employee support, data validation, reporting, and routine troubleshooting.
• Process and verify employee lifecycle changes, including new hires, separations, transfers, title and pay changes, deductions, benefits, and leave-status updates.
• Conduct regular HRIS data audits, identify and correct errors, and maintain accurate records across HR, payroll, and benefits systems.
• Manage FMLA, WA PFML, union leave provisions, and Washington L&I claims, including documentation, tracking, communication, and return-to-work coordination.
• Partner with Payroll on wage compliance, terminations, leave changes, union pay provisions, and seamless payroll and benefits transitions.
• Complete or support required compliance reporting, including OSHA 300 logs, EEO-1 reporting, ACA reporting, benefits audits, census reporting, and carrier file feeds.
• Generate standard and ad hoc HRIS reports to support leadership decision-making, compliance, audits, and operational needs.
• Develop, maintain, and improve standard operating procedures for HRIS administration, leave management, reporting, and compliance workflows.
• Serve as backup support for open enrollment, vendor coordination, and other Compensation and Benefits activities.
• Partner with IT and cross-functional teams on system upgrades, process automation, policy updates, and other total rewards initiatives.
• Identify opportunities to improve HRIS workflows, strengthen data integrity, and increase operational efficiency.

KNOWLEDGE, SKILLS, AND ATTRIBUTES WE NEED FROM YOU

• Builds trust and works respectfully with people from many backgrounds and lived experiences, contributing to safe, welcoming housing communities where residents experience dignity, choice, and belonging.
• Uses self-awareness and humility to communicate effectively across differences, adapt approach, and treat people with fairness and respect.
• Demonstrates knowledge of Washington State employment laws and compliance requirements, including WA L&I, WA PFML, wage and hour regulations, and OSHA standards.
• Demonstrates exceptional attention to detail and strong analytical skills when auditing data, preparing reports, maintaining records, and correcting errors.
• Manages competing priorities, complex workflows, confidential information, and tight deadlines in a fast-paced, unionized nonprofit environment.
• Communicates clearly and provides responsive, customer-focused support to employees, leaders, vendors, and cross-functional partners.
• Demonstrates strong organization, follow-through, process-improvement skills, and the ability to maintain accurate standard operating procedures.
• Builds effective partnerships across Human Resources, Payroll, IT, Finance, and external vendors to support seamless total rewards delivery.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field required.
• Five or more years of overall Human Resources experience.
• Three or more years of hands-on experience administering health and welfare benefits, retirement plans, and compensation programs.
• Experience with HRIS administration, employee data auditing, reporting, leave administration, compliance workflows, and vendor coordination.
• Strong employee communication and vendor-management experience.
• Experience working in a unionized environment strongly preferred.
• Nonprofit experience, including 403(b) fiduciary oversight, preferred.
• PHR or SHRM-CP certification preferred.
• CEBS certification preferred.
• Join us and be a catalyst for positive change!
• Plymouth Housing is an equal opportunity employer. We recruit, hire, train, and promote employees based on merit and business needs, and without regard to race, color, creed, religion, national origin, ancestry, citizenship or immigration status, sex (including pregnancy, gender identity, and sexual orientation), age, marital status, physical, sensory, or mental disability, honorably discharged veteran or military status, or any other status protected by applicable federal, state, or local law.