Housekeeping Supervisor | UAE
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Key skills for this role
About the Role
Caviar Careers is seeking a Housekeeping Supervisor for a luxury brand resort in Sharjah, UAE. The role involves overseeing daily housekeeping operations, supervising staff, and maintaining 5-star standards.
Key Skills for This Role
Responsibilities
- Establish and implement housekeeping standards and procedures for staff
- Assign daily tasks and inspect work to ensure cleanliness standards are met across all areas
- Conduct orientation and ongoing training for housekeeping staff on procedures and equipment use
- Monitor and maintain adequate stock levels of cleaning supplies and equipment
- Issue supplies and equipment to staff as required
- Request and manage materials for various locations on a timely basis
- Maintain accurate records of work assignments, staffing, and related documentation
- Prepare periodic operational reports for management
- Schedule shifts and arrange replacements for staff absences
- Recommend improvements to enhance service quality and operational efficiency
- Motivate and support team members, resolving day to day operational issues
- Oversee daily snagging and ensure timely resolution of maintenance issues
Requirements
- Diploma or Degree in Hotel Management or related field
- 5–7 years’ experience in the hospitality industry
- Minimum 3 years in a similar supervisory housekeeping role within luxury hotels or resorts
- Strong communication skills in English (Arabic is an advantage)
- Experience working in structured luxury service hierarchies
- Ability to maintain 5 star plus level presentation standards at all times
- Strong familiarity with VVIP guest expectations and confidentiality
- High attention to detail and proactive service mindset
- Ability to manage housekeeping teams in a high pressure, high standard environment
Full Job Posting
Purpose
- The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations within the luxury resort, ensuring all assigned areas are maintained to the highest standards of cleanliness and presentation.
- The role includes supervising housekeeping staff, assigning duties, inspecting work, and supporting the Housekeeping Manager in maintaining operational efficiency and service excellence.
Qualifications
- Diploma or Degree in Hotel Management or related field
Experience
- 5–7 years’ experience in the hospitality industry
- Minimum 3 years in a similar supervisory housekeeping role within luxury hotels or resorts
Skills And Competencies
- Strong communication skills in English (Arabic is an advantage)
- Experience working in structured luxury service hierarchies
- Ability to maintain 5 star plus level presentation standards at all times
- Strong familiarity with VVIP guest expectations and confidentiality
- High attention to detail and proactive service mindset
- Ability to manage housekeeping teams in a high pressure, high standard environment
Key Responsibilities
- Establish and implement housekeeping standards and procedures for staff
- Assign daily tasks and inspect work to ensure cleanliness standards are met across all areas
- Conduct orientation and ongoing training for housekeeping staff on procedures and equipment use
- Monitor and maintain adequate stock levels of cleaning supplies and equipment
- Issue supplies and equipment to staff as required
- Request and manage materials for various locations on a timely basis
- Maintain accurate records of work assignments, staffing, and related documentation
- Prepare periodic operational reports for management
- Schedule shifts and arrange replacements for staff absences
- Recommend improvements to enhance service quality and operational efficiency
- Motivate and support team members, resolving day to day operational issues
- Oversee daily snagging and ensure timely resolution of maintenance issues
Salary
- AED 19,500 per month Tax free in UAE
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