Housekeeping Supervisor
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About the Role
Ensure hotel cleanliness by supervising housekeeping staff, conducting inspections, managing stock, and delivering exceptional guest service.
Key Skills for This Role
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Overview
- As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel.
- Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:
- Allocate work duties to Team Members
- Perform routine inspections of all check out rooms and spot checks of all occupied rooms
- Report and follow up on any maintenance defects or other issues
- Inspect, routinely, service areas, store rooms and corridors
- Schedule and supervise deep cleaning and any other projects
- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
- Manage, efficiently, stock control and the maintenance of equipment
- Provide excellent Guest service, including VIP and other special requirements
- Ensure the adherence to hotel brand standards at all times
- What are we looking for?
- Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members.
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