Housekeeping Supervisor - InterContinental Jeddah
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Key skills for this role
About the Role
Key Requirements: Experience at least 3yrs in same flied. Flexibility is required, often covering early mornings, evenings, weekends, and holidays. Core Duties and Responsibilities: Inspection and Quality Control: Inspect guest rooms, public areas, and back-of-house areas daily to ensure cleanliness standards are met.
Key Skills for This Role
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Key Requirements
- Experience at least 3yrs in same flied.
- Flexibility is required, often covering early mornings, evenings, weekends, and holidays.
Core Duties And Responsibilities
- Inspection and Quality Control: Inspect guest rooms, public areas, and back-of-house areas daily to ensure cleanliness standards are met.
- Staff Management and Scheduling: Create staff work schedules, assign daily tasks, and manage attendance (absenteeism and turnover).
- Training and Development: Train new housekeeping staff, provide refresher training, and motivate employees to maintain high performance.
- Inventory and Supplies: Maintain inventory of cleaning supplies, linens, and guest amenities; order replacements when necessary.
- Safety and Compliance: Ensure adherence to safety, including safe handling of chemicals and proper use of personal protective equipment (PPE).
- Coordination with Departments: Work closely with the front desk for room status updates and maintenance for repairs.
- Guest Services: Handle guest requests, complaints, and lost-and-found items with high-quality service recovery.
- Administrative Duties: Prepare reports & Inventory.
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