Housekeeping Supervisor
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is seeking a Housekeeping Supervisor to inspect guest rooms and public areas, ensure quality standards, and assist management with daily housekeeping operations.
Key Skills for This Role
Responsibilities
- Inspect guest rooms, public areas, and pool after cleaning to ensure quality standards
- Run sold room reports, verify room status, and prioritize room cleaning
- Assist Housekeeping management in managing daily activities
- Act as liaison between Housekeeping, Engineering, Front Office, and Laundry
- Document and resolve issues with discrepant rooms
- Prepare, distribute, and communicate changes in room assignments
- Assist in hiring, training, scheduling, evaluating, and coaching employees
Requirements
- High school diploma or GED equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
Full Job Posting
Job Overview
- Job Number: 26084801
- Job Category: Housekeeping & Laundry
- Location: West Bay, Doha, Qatar
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
Position Summary
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk.
- Prepare, distribute, and communicate changes in room assignments.
- Communicate issues to next shift. Complete required paperwork.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Preferred Qualification
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
Additional Requirements
- Follow all company and safety and security policies and procedures.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Develop and maintain positive working relationships with others.
- Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance.
- Ability to push and pull a loaded housekeeping cart over sloping and uneven surfaces.
- Stand, sit, kneel, or walk for an extended period across an entire work shift.
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