Front Office Data Entry Clerk - Emirati Talent
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Key skills for this role
About the Role
Rotana Hotels seeks a Front Office Data Entry Clerk to forward passport information of hotel guests to the Police Department, file passport copies, and maintain organized records. Requires previous experience in a similar position, fluency in English and Arabic, and strong computer skills.
Key Skills for This Role
Responsibilities
- Forward passport information of hotel guests on the day of their arrival by email to the Police Department
- Pick up passport copies at the designated area
- File all passport copies per day and hand them over to the concierge
- Work with computer and scanner to send necessary information
- Maintain an up to date knowledge of the hotel and services
- Maintain a systematic and organized filing system
Requirements
- Previous experience in a similar position
- Fluency in both written and spoken English and Arabic
- Well versed with computer skills
- Exceptional communication skills
- Ability to prioritize and perform tasks with speed and efficiency
Full Job Posting
Job Description
- We are seeking passionate and dynamic guest focused Front Office professionals who pride themselves on delivering extraordinary levels of customer service.
- As a Front Office Data Entry Clerk, you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department.
Key Responsibilities
- Pick up passport copies at the designated area.
- File all passport copies per day and hand it over to the concierge.
- Work with computer and scanner to send all the necessary information.
- Maintain an up to date knowledge of the hotel and services.
- Prioritize and perform accordingly to ensure data are handled immediately with speed and efficiency.
- Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required.
Education, Qualifications & Experiences
- Previous experiences in a similar position.
- Fluency in both written and spoken English, as well as Arabic.
- Well versed with Computer skills.
Knowledge & Competencies
- Enthusiastic and committed individual with exceptional communication skills.
- Strives to finish every task promptly and accurately with an eye for detail.
- Vibrant and innovative, outgoing and with a high aptitude for customer care.
- Understanding the Job, Taking Responsibility, Recognizing Differences, Customer Focus, Adaptability, Teamwork.
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