Housekeeping Attendant
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Key skills for this role
About the Role
Rixos in Abu Dhabi is hiring a Housekeeping Attendant to clean guest rooms and provide courteous service. The role requires attention to cleanliness standards, safety, and teamwork.
Key Skills for This Role
Responsibilities
- Clean guest rooms according to Rixos Hotel standards of cleanliness.
- Complete self inspections and provide personal, professional, and courteous service to every guest.
- Maintain the cleanliness and condition of each room by performing general clean/special projects.
- Replenish all room amenities such as toiletries, soaps and tissues.
- Safely operate and maneuver the powered mobile carts.
- Interact with guests, co workers and supervisors in a professional and courteous manner.
- Work with safety as a priority, following department and company safety guidelines.
- Attend required training classes and incorporate new standards into daily work.
Requirements
- Know and adhere to company policies and procedures
- Maintain Rixos standards of cleanliness and service
- Complete assigned credits with proper time management
- Replenish room amenities
- Operate powered mobile carts safely
- Interact professionally with guests and coworkers
- Follow safety guidelines for chemicals and lifting
- Attend required training classes
Full Job Posting
Job Summary
- The Guest Room Attendant is responsible for cleaning the guest rooms according to the Rixos Hotel standards of cleanliness.
- Completes self inspections, and provides personal, professional and courteous service to every guest.
- The Housekeeping Attendant is responsible for exceeding guest expectations through positive interactive skills and anticipating needs.
Job Responsibilities
- Know and adhere to the company policies and procedures, embrace company culture and take pride in the resort and its amenities.
- Awareness of guest experience at all times, smile and make eye contact, communicate professionally.
- Follows all department policies and procedures for room cleanliness and self inspection.
- Responsible for maintaining the Rixos standards of service to guests and coworkers at all times.
- Responsible for maintaining the cleanliness and condition of each room by performing General Clean/special projects.
- Must be able to complete assigned credits by exercising proper time management daily.
- Replenish all room amenities such as toiletries, soaps and tissues.
- Must safely operate and maneuver the powered mobile carts.
- The Housekeeping Attendant interacts with guests, co workers and supervisors in a professional and courteous manner.
- Works with safety as a priority, and follows department and company safety guidelines in operating the motorized cart, use of chemicals, and lifting requirements.
- Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
- Understands the resort, hotel features and services including how to find the information for the guests.
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