House Keeping supervisor
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Key skills for this role
About the Role
The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure cleanliness, orderliness, and adherence to hotel standards. This role supervises housekeeping staff, inspects rooms and public areas, and ensures guests receive a high level of service and comfort.
Key Skills for This Role
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Job Summary
The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure cleanliness, orderliness, and adherence to hotel standards.
This role supervises housekeeping staff, inspects rooms and public areas, and ensures guests receive a high level of service and comfort.
Key Responsibilities
- Supervise and coordinate the daily activities of housekeeping staff (room attendants, public area cleaners, etc.)
- Inspect guest rooms, corridors, and public areas to ensure cleanliness standards are met
- Ensure proper use of cleaning equipment, chemicals, and supplies
- Assign daily tasks and prepare staff schedules
- Monitor staff performance and provide training and guidance when needed
- Report maintenance issues and ensure timely follow-up with engineering/maintenance team
- Handle guest requests and complaints related to housekeeping promptly and professionally
- Ensure compliance with health, safety, and hygiene standards
- Maintain inventory of linen, cleaning supplies, and amenities
- Assist in conducting regular deep cleaning and special projects
- Ensure adherence to hotel policies, procedures, and brand standards
Qualifications & Requirements
- High school diploma or equivalent (Hospitality degree preferred)
- 2–4 years of experience in housekeeping within the hotel industry
- Previous supervisory experience preferred
- Strong leadership and team management skills
- Good communication and interpersonal skills
- Attention to detail and high standards of cleanliness
- Ability to work flexible hours, including weekends and holidays
- Basic knowledge of cleaning chemicals and safety procedures
Key Skills & Competencies
- Leadership and team supervision
- Time management and organization
- Problem-solving and decision-making
- Customer service orientation
- Attention to detail
- Ability to work under pressure
Working Conditions
- Physically active role (standing, walking, lifting)
- Fast-paced hotel environment
- May require shift work, including evenings, weekends, and holidays
- Pay: From QAR2,200.00 per month
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