Hotel Supervisor - F&B
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Key skills for this role
About the Role
Seeking a Hotel Supervisor for Food & Beverage operations to support daily activities, supervise team members, ensure guest satisfaction, and maintain service standards. Requires around 1 year of hospitality experience and good communication skills.
Key Skills for This Role
Responsibilities
- Support the daily operations of the Food & Beverage department
- Ensure guests receive friendly, professional, and efficient service
- Assist in supervising and guiding team members during shifts
- Help train new staff and ensure company service standards are followed
- Monitor stock levels and assist with ordering supplies when needed
- Maintain cleanliness and organization of dining areas and service stations
- Handle guest concerns or complaints professionally and escalate issues when necessary
- Work with the kitchen and other departments to ensure smooth service
- Assist with preparing basic reports and updating records as required
- Support the development and implementation of departmental policies, procedures, and service standards
- Follow health, safety, and hygiene standards at all times
Requirements
- Around 1 year of experience in hospitality, restaurants, hotels, or food & beverage operations
- Good communication and customer service skills
- Ability to work in a fast paced environment
- Strong teamwork and problem solving abilities
- Basic leadership or supervisory experience is an advantage
- Positive attitude and passion for hospitality
Full Job Posting
Responsibilities
- Support the daily operations of the Food & Beverage department.
- Ensure guests receive friendly, professional, and efficient service.
- Assist in supervising and guiding team members during shifts.
- Help train new staff and ensure company service standards are followed.
- Monitor stock levels and assist with ordering supplies when needed.
- Maintain cleanliness and organization of dining areas and service stations.
- Handle guest concerns or complaints professionally and escalate issues when necessary.
- Work with the kitchen and other departments to ensure smooth service.
- Assist with preparing basic reports and updating records as required.
- Support the development and implementation of departmental policies, procedures, and service standards.
- Follow health, safety, and hygiene standards at all times.
Requirements
- Around 1 year of experience in hospitality, restaurants, hotels, or food & beverage operations.
- Good communication and customer service skills.
- Ability to work in a fast paced environment.
- Strong teamwork and problem solving abilities.
- Basic leadership or supervisory experience is an advantage.
- Positive attitude and passion for hospitality.
Additional Information
- This role offers excellent opportunities for learning, career growth, and professional development within a supportive team environment.
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