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Hotel Operations Manager

Qantra
Dubai, UAE
Fulltime
Mid-Senior
3 months ago
Operations ManagementProcess ImprovementSupply ChainLogisticsBudget ManagementStrategic Planning
Free

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Overview

Job Title: Operations Manager – Hotel Chain \| Permanent role

Location: Dubai, UAE

We are seeking an experienced Operations Manager to support the General Manager in overseeing the day-to-day operations of a leading hotel chain in Dubai.

The role involves ensuring seamless service delivery across departments, optimizing operational efficiency, and maintaining high standards of guest satisfaction.

Key Responsibilities

  • Assist the General Manager in managing overall hotel operations
  • Oversee front office, housekeeping, F&B, and guest services teams
  • Drive service excellence and enhance guest experience
  • Monitor KPIs, budgets, and operational performance
  • Implement process improvements and ensure compliance with brand standards
  • Lead, mentor, and develop operational teams

Requirements

  • Proven experience in hotel operations management for atleast 10 years
  • Strong leadership and team management skills
  • Excellent communication and problem-solving abilities
  • Familiarity with UAE hospitality standards is preferred

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