Hotel Cleanliness Supervisor
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Key skills for this role
About the Role
Le Méridien Hotels & Resorts seeks a Hotel Cleanliness Supervisor to inspect guest rooms and public areas, manage housekeeping activities, and coordinate with other departments. Requires high school diploma, 1 year related work experience, and 1 year supervisory experience.
Key Skills for This Role
Responsibilities
- Inspect guest rooms, public areas, pool after cleaning to ensure quality standards
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning
- Assist Housekeeping management in managing daily activities
- Act as liaison to coordinate efforts of Housekeeping, Engineering, Front Office, and Laundry
- Assist in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees
- Complete required paperwork and communicate issues to next shift
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
- Ability to move, lift, carry objects up to 55 pounds without assistance
- Ability to stand, sit, kneel, or walk for extended periods
Full Job Posting
Position Summary
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
Key Responsibilities
- Document and resolve issues with discrepant rooms with the Front Desk.
- Prepare, distribute, and communicate changes in room assignments.
- Communicate issues to next shift.
- Complete required paperwork.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs; assist individuals with disabilities.
Preferred Qualification
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
Additional Information
- Job Number: 26077435
- Job Category: Housekeeping & Laundry
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
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