Hotel Cleanliness Supervisor
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is seeking a Hotel Cleanliness Supervisor to inspect guest rooms and public areas, ensure quality standards, and assist with daily housekeeping operations at The Pearl Island in Doha.
Key Skills for This Role
Responsibilities
- Inspect guest rooms, public areas, and pool after cleaning to ensure quality standards
- Prepare room availability reports and verify room status
- Prioritize cleaning of rooms and update guest checkout status
- Assist Housekeeping Department in managing daily activities
- Act as liaison between Housekeeping, Engineering, Front Office, and Laundry
- Document and resolve room discrepancy issues with Front Desk
- Prepare, distribute, and communicate changes to assignment sheets or work boards
- Communicate all issues to the next shift
- Complete required paperwork
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees
Requirements
- High school diploma or GED equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
- Ability to lift, carry, push, pull up to 55 lbs (24.75 kg) without assistance
- Ability to stand, sit, kneel, or walk for prolonged periods
- Ability to read and visually verify information
- Ability to communicate clearly and professionally
Full Job Posting
Additional Information
- Job Number: 26084764
- Job Category: Housekeeping & Laundry
- Location: The Pearl Island, Doha, Qatar, Qatar, 14875
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
Responsibilities
- Inspect guest rooms, public areas, pool after cleaning to ensure quality standards
- Prepare room availability reports, verify room status, determine discrepancy in room availability
- Prioritize cleaning of rooms and update status of departing guests
- Assist Housekeeping Department in managing daily activities
- Act as liaison in coordinating efforts of Housekeeping, Engineering, Front Office, and Laundry
- Document and resolve room discrepancy issues with Front Desk
- Prepare, distribute, and communicate changes to assignment sheets or work boards
- Communicate all issues to the next shift
- Complete required paperwork
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees
Desired Aptitudes
- Education: High school diploma or GED equivalent
- Related work experience: At least 1 year
- Supervisory experience: At least 1 year
Additional Requirements
- Comply with all company safety policies and procedures
- Report maintenance problems, safety hazards, accidents or injuries
- Complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional
- Maintain confidentiality of proprietary information
- Support all coworkers and treat them with dignity and respect
- Support team to achieve common goals
- Meet quality assurance expectations and standards
- Move at speed required to respond to work situations (e.g., running, walking, jogging)
- Read and visually verify information in various formats
- Visually inspect tools, equipment or machines
- Enter and locate work related information using computers or POS systems
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