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Hostess
Gourmet Services
Atlanta, USA
Full Time, Part Time, Contract, Internship, Temporary, Seasonal, Volunteer
Entry
Onsite
Discovered 1 weeks ago
Point-of-Sale
Free
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Key Skills for This Role
Point-of-Sale
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Hostess Responsibilities:
- Greeting guests as they enter, and putting them on a waiting list as necessary
- Providing guests with menus and answering any initial questions
- Seating guests at tables or in waiting areas
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
- Engaging with guests to ensure they're happy with food and service
- Assist in responding to complaints and helping to resolve them
- Answering phone calls, taking reservations and answering questions
- Have an in-depth knowledge of the menu
- Assisting with other duties in the restaurant as needed
- Providing great customer service
Hostess Requirements:
- High school diploma or equivalent preferred
- Ability to provide top-notch customer service in a fast-paced environment
- A positive attitude with both a friendly and pleasing personality
- Ability to work well under pressure with all restaurant staff, hotel staff and patrons
- Does high-quality work while unsupervised
- Able to work in a standing position for long periods of time
- Able to safely lift and easily maneuver trays of food when necessary
- Willing to follow instructions and ask questions for clarification if needed
- Able to handle money accurately and operate a point-of-sale system
- Able to work in a busy restaurant environment.
- Restaurant experience a plus
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