Help Desk Work Controller
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About the Role
Responsible for managing facility service requests, coordinating maintenance, ensuring communication, and supporting operations in compliance with standards.
Key Skills for This Role
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Overview
1.
Job Purpose
The Help Desk / Work Controller is responsible for managing all facility-related service requests, coordinating maintenance activities, and ensuring effective communication between end users and the Facility Management (FM) team.
This role supports smooth FM operations by maintaining accurate records, ensuring timely execution of work orders, and assisting in emergency response and Planned Preventive Maintenance (PPM) activities in compliance with contractual SLAs and HSE standards.
2.
2.1 Help Desk Operations And Work Control
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