Help Desk Executive

Key Responsibilities

• Welcome and assist clients, residents, and visitors.
• Handle incoming and outgoing calls.
• Keep the front office clean and organized.
• Coordinate with the Maintenance Team on resident complaints.
• Track staff attendance and prepare daily reports.
• Update HR on new joiners and exits.
• Arrange staff ID cards, uniforms, and other onboarding needs.
• Maintain visitor logs, courier records, and vendor details.
• Handle petty cash and prepare expense statements.
• Share daily updates with management.
• Assist with amenity bookings and update BESCOM (electricity) billing details.
• Support general documentation and administrative work.