Head,Treasury & Global Markets and Wealth Mgmt Operations.Treasury Operation Centre.Operations Group - UAEN Only
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Key skills for this role
About the Role
Mashreq seeks a senior leader to head Treasury & Global Markets and Wealth Management Operations in Abu Dhabi. The role owns end-to-end operational performance, operating model, transformation, risk governance, and people leadership.
Key Skills for This Role
Responsibilities
- Own overall operational performance, service quality, and customer outcomes across the division
- Ensure delivery against agreed service levels, turnaround times, and quality standards
- Proactively enable the operationalisation of new products and services
- Maintain operational resilience, stability, and continuity across all activities and geographies
- Ensure adherence to approved policies, procedures, and operating standards
- Define, implement, and continuously evolve the division’s operating model in line with enterprise strategy
- Drive standardisation, simplification, and consistency of processes across teams and locations
- Ensure clear role clarity, accountability, and handoffs across end to end processes
- Enable scalable growth through robust and well governed operational structures
- Lead and sponsor transformation initiatives to dramatically increase efficiency, effectiveness, and customer experience
- Drive automation, digitisation, and straight through processing, ensuring sustainable adoption at scale
- Govern the prioritisation, design, and execution of change initiatives across both legacy and new platforms
Requirements
- Senior leadership experience in banking or financial services operations
- Expert knowledge of FX, MM, Derivatives, Capital Markets, Bonds, Equities, Mutual Funds, Structured and Islamic products across the full trade lifecycle
- End‑to‑end understanding of deal processing, settlement, corporate actions, accounting, P&L, limit monitoring, Nostro management and dealing room controls
- Strong grasp of valuation techniques, margining, hedge accounting, IFRS 9 and exposure management
- Knowledge of payment systems, clearing mechanisms and UAE/international exchanges (DFM, ADX, DGCX, DIFX)
- Experience of 20+ years is highly preferred
- Strong understanding of end to end operating models, control frameworks, and regulatory environments
- Proven experience leading high impact transformation, automation, and change initiatives
- Sound commercial, financial, and risk management judgement
- Experience leading large, geographically distributed teams
- Strong executive communication, stakeholder management, and decision making capability
Full Job Posting
Job Purpose
- Provide senior leadership and end to end accountability for Treasury & Global Markets (TGM) and Wealth Management Operations (WMO), ensuring consistent service delivery, operational resilience, regulatory compliance, risk management, cost efficiency, accelerated automation and continuous improvement
- The role is responsible for defining and governing the operating model, driving accelerated transformation and automation, strengthening risk and control frameworks, and enabling the business strategy through scalable and sustainable operations.
Key Results Area
- Own overall operational performance, service quality, and customer outcomes across the division.
- Ensure delivery against agreed service levels, turnaround times, and quality standards.
- Proactively enable the operationalisation of new products and services.
- Maintain operational resilience, stability, and continuity across all activities and geographies.
- Ensure adherence to approved policies, procedures, and operating standards.
- Define, implement, and continuously evolve the division’s operating model in line with enterprise strategy.
- Drive standardisation, simplification, and consistency of processes across teams and locations.
- Ensure clear role clarity, accountability, and handoffs across end to end processes.
- Enable scalable growth through robust and well governed operational structures.
- Lead and sponsor transformation initiatives to dramatically increase efficiency, effectiveness, and customer experience.
- Drive automation, digitisation, and straight through processing, ensuring sustainable adoption at scale.
- Govern the prioritisation, design, and execution of change initiatives across both legacy and new platforms.
Knowledge, Skills and Experience
- Senior leadership experience in banking or financial services operations.
- Direct experience of following is considered essential for the role: Treasury, Capital Markets & Investment/Wealth Management: Expert knowledge of FX, MM, Derivatives, Capital Markets, Bonds, Equities, Mutual Funds, Structured and Islamic products across the full trade lifecycle.
- Operations & Controls: End‑to‑end understanding of deal processing, settlement, corporate actions, accounting, P&L, limit monitoring, Nostro management and dealing room controls.
- Derivatives & Valuation: Strong grasp of valuation techniques, margining, hedge accounting, IFRS 9 and exposure management.
- Payments & Market Infrastructure: Knowledge of payment systems, clearing mechanisms and UAE/international exchanges (DFM, ADX, DGCX, DIFX).
- Systems: Treasury & Wealth Management back office platforms.
- Experience of 20+ years is highly preferred for the role.
- Strong understanding of end to end operating models, control frameworks, and regulatory environments.
- Proven experience leading high impact transformation, automation, and change initiatives.
- Sound commercial, financial, and risk management judgement.
- Experience leading large, geographically distributed teams.
- Strong executive communication, stakeholder management, and decision making capability.
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