Head of Sales

Key Responsibilities

• * Develop and execute the overall sales strategy aligned with Madar’s business objectives.
• * Own and deliver annual, quarterly, and monthly sales and revenue targets.
• * Drive *B2B and SaaS sales*, including customer acquisition, subscription growth, renewals, upselling, and cross-selling.
• * Lead, manage, coach, and develop the sales team.
• * Build and maintain a strong sales pipeline and ensure effective opportunity management.
• * Identify new business opportunities, markets, customer segments, and strategic accounts.
• * Manage relationships with key and enterprise customers.
• * Lead commercial negotiations, proposals, pricing discussions, and contract closure.
• * Develop effective go-to-market and enterprise sales approaches for SaaS and digital solutions.
• * Establish sales targets, KPIs, forecasts, and performance tracking mechanisms.
• * Monitor pipeline conversion, win rates, customer acquisition, recurring revenue, and overall sales performance.
• * Work closely with Product, Operations, Finance, Marketing, and Customer Experience teams.
• * Provide accurate sales forecasts, pipeline reports, and performance updates to management.
• * Analyze market trends, competitor activities, customer requirements, and pricing dynamics.
• * Improve CRM utilization, sales processes, reporting, and sales governance.
• * Ensure appropriate commercial terms, pricing, and margins across deals.

Key Performance Indicators (KPIs)

Requirements

• * Bachelor’s degree in Business Administration, Sales, Marketing, Technology, Supply Chain, Logistics, or a related field.
• * Minimum *8–10 years of sales and business development experience*, including leadership experience.
• * Strong experience in *B2B and SaaS sales*.
• * Experience selling *technology platforms, digital solutions, or subscription-based services* is highly preferred.
• * Logistics, transportation, supply chain, or logistics technology experience is an advantage.
• * Proven track record of achieving and exceeding revenue targets.
• * Strong understanding of the *SaaS sales cycle, recurring revenue models, customer acquisition, renewals, and account expansion*.
• * Experience managing enterprise and strategic accounts.
• * Strong commercial negotiation and contract management experience.
• * Experience leading and developing high-performing sales teams.
• * Strong knowledge of CRM systems, sales pipelines, forecasting, and performance reporting.
• * Strong knowledge of the Saudi market is preferred.

Core Competencies

Languages