Head of Operations & Execution

Role Overview

Leadership and Operations

• Lead, mentor, and manage Project Managers overseeing SI Building projects and service contracts.
• Develop operational strategies and foster continuous improvement, innovation, and collaboration.
• Develop standard operating procedures and improve project and service delivery processes.

Project and Contract Management

• Oversee planning, execution, and completion of projects and service contracts.
• Monitor progress, manage risks, resolve issues, and maintain schedule, budget, scope, and resource controls.

Client and Business Development

• Build strong client relationships and act as the main contact for key clients.
• Identify additional services and solutions to improve client satisfaction and business growth.
• Contribute to strategic direction and business development initiatives in BMS and Security Solutions.

Financial and Quality Management

• Oversee budget planning, monitoring, financial reporting, forecasting, and cost-control measures.
• Ensure compliance with industry standards, safety regulations, company policies, quality standards, and regulatory requirements.
• Conduct reviews and inspections and implement corrective actions and continuous improvement initiatives.

Reporting and Communication

• Prepare and present reports on project performance, financial status, and operational activities.
• Maintain effective communication with internal teams, stakeholders, external partners, and senior management.

Qualifications and Experience

• Bachelor’s degree in Engineering, Project Management, Business Administration, or a related field is required.
• A Master’s degree is preferred.
• Minimum 10 years of operations management experience, including at least 5 years in a leadership role within the BMS and Security Solutions industry.
• Proven experience managing large-scale SI Building projects and service contracts.
• Strong leadership, communication, and interpersonal skills are required.
• Proficiency in project management methodologies, tools, and techniques is required.
• Financial acumen, including budget management and cost control experience, is required.
• English fluency is required; Arabic knowledge is preferred.

Key Competencies

• Strategic thinking and planning.
• Leadership and team development.
• Client relationship management.
• Operational efficiency and excellence.
• Financial management and budget control.
• Quality assurance, compliance, problem-solving, decision-making, communication, and reporting.