Head of Digital Operations & Planning
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Key skills for this role
About the Role
Position at Al Jazeera Media Network Head of Digital Operations Al Jazeera Media Network's Digital Business Performance department are seeking an exceptional operational leader.
Key Skills for This Role
Responsibilities
- Lead day to day operational management of the Digital Division
- Translate strategic priorities into operational plans and execution frameworks
- Prepare and manage annual operating and capital budgets
- Develop performance measurement frameworks and executive dashboards
- Establish operational governance, risk management, and compliance frameworks
- Oversee procurement planning and vendor governance
- Lead workforce planning and resource allocation across digital functions
- Build partnerships with editorial, product, technology, finance, and other teams
Requirements
- Proven experience in operational leadership within digital or media organizations
- Strong financial management and budgeting skills
- Experience in strategic planning and execution
- Excellent stakeholder management and communication skills
- Knowledge of governance, risk, and compliance frameworks
Full Job Posting
Position Overview
- Al Jazeera Media Network's Digital Business Performance department seeks a Head of Digital Operations & Planning.
- Reports to Manager of Business Performance, responsible for operational management and business performance of the Digital Division.
- Ensures effective planning, governance, financial management, and operational delivery.
Strategic Operations
- Lead day to day operational management of the Digital Division.
- Translate strategic priorities into operational plans and execution frameworks.
- Drive operational excellence through continuous improvement, automation, and process optimization.
- Establish operational governance frameworks, policies, and best practices.
Financial Management & Budget Ownership
- Lead preparation and management of annual OPEX and CAPEX budgets.
- Oversee financial forecasting, budget monitoring, expenditure control, and variance analysis.
- Develop business cases and financial models for strategic digital investments.
- Partner with Finance to manage budgeting cycles and investment approvals.
Business Performance
- Develop and oversee performance measurement frameworks, KPIs, and executive dashboards.
- Monitor operational performance against strategic objectives and recommend corrective actions.
- Produce executive reports and operational insights for senior leadership.
Operational Governance & Risk
- Establish robust operational governance, internal controls, and compliance frameworks.
- Oversee operational risk management, audit readiness, and governance recommendations.
- Ensure compliance with Al Jazeera policies and corporate governance requirements.
Resource Planning & Business Support
- Lead annual workforce planning and operational resource allocation.
- Partner with HR on organizational planning, recruitment forecasting, and succession planning.
- Oversee operational support functions across editorial, product, technology, and commercial teams.
Procurement & Vendor Management
- Oversee procurement planning and vendor governance across digital operations.
- Manage supplier performance, contract compliance, and commercial relationships.
- Support procurement evaluations, tender processes, and strategic sourcing.
Stakeholder Management
- Build strong partnerships with editorial, product, engineering, technology, finance, HR, legal, and procurement.
- Represent Business Performance Unit in governance forums and steering committees.
- Act as operational advisor to senior digital leadership.
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