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naukri

Performance Lead

Al Jazeera Media Network
Qatar, QAT
Lead
6 days ago
Performance ReportingData AnalysisKPI MonitoringWorkforce AnalyticsRoot Cause AnalysisOperational Planning
Free

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Performance ReportingData AnalysisKPI Monitoring
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Role Overview

  • As the Performance Lead you will be responsible for monitoring operational performance, analyzing service delivery metrics, identifying improvement opportunities, supporting continuous operational excellence across Studio Operations.
  • The role provides data driven insights, workforce analytics, performance reporting, and operational readiness assessments to support management decision making and long term operational effectiveness.

Key Responsibilities

  • Produce regular operational performance reports, dashboards, KPI monitoring and tracking, and trend analysis for Studio Operations management, identifying risks and gaps.
  • Evaluate workforce utilization, shift effectiveness, resource allocation, and operational capacity to optimize efficiency and support business requirements.
  • Track service quality indicators, production incidents, technical disruptions, and operational escalations.
  • Conduct root cause analysis and monitor implementation of corrective actions and performance improvement initiatives.
  • Work closely with Managers and Team Leaders to improve workflows, reduce operational bottlenecks, and enhance service delivery.
  • Support workforce development initiatives by identifying training needs, competency gaps, succession planning requirements, and performance improvement opportunities.
  • Support operational capacity planning, workforce forecasting, and readiness assessments to ensure adequate resources are available to meet current and future production demands.
  • Provide evidence based recommendations to Studio Operations leadership to support strategic planning, resource forecasting, and long term operational requirements.
  • Coordinate pre production readiness reviews for studios, galleries, special events, and major productions.

Other Responsibilities

  • Attend operational and management review meetings and present performance findings.
  • Maintain and update performance dashboards, reporting tools, and operational data sources.
  • Support the development of performance standards, metrics, and operational KPIs.
  • Contribute to operational planning, budgeting inputs, and resource forecasting through performance data.
  • Perform other duties relevant to the job as requested across Al Jazeera Media Network.

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