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indeed

Head Barista

KAF CAFE
Dubai, UAE
Fulltime
Mid-Senior
2 months ago
Latte ArtEspresso Machine OperationCoffee KnowledgeCustomer ServicePOS SystemsFood Hygiene
Free

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Latte ArtEspresso Machine OperationCoffee Knowledge
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Job Summary

The Head Barista is responsible for overseeing all coffee operations at KAF Cafe, ensuring high-quality beverage preparation, maintaining consistency, training barista staff, and delivering excellent customer service.

This role requires strong leadership, coffee expertise, and operational efficiency.

Key Responsibilities1. Coffee Quality & Preparation

  • Prepare and serve high-quality coffee and beverages according to KAF Cafe standards
  • Ensure consistency in taste, presentation, and portioning
  • Monitor espresso extraction, milk texturing, and brewing methods
  • Maintain cleanliness and hygiene of coffee equipment and workstations
  • Knowledge and experience in matcha preparation is a must.

2. Team Leadership & Training

  • Supervise and lead barista team on shift
  • Train new and existing staff on coffee preparation and service standards
  • Conduct regular skill assessments and coaching sessions
  • Ensure team follows SOPs and company policies

3. Operations Management

  • Oversee daily bar operations and workflow
  • Ensure proper opening and closing procedures
  • Monitor stock levels of coffee beans, milk, syrups, and supplies
  • Coordinate with management for ordering and inventory control

4. Customer Experience

  • Deliver excellent customer service and handle guest feedback professionally
  • Maintain a welcoming and positive café environment
  • Assist in resolving customer complaints quickly and effectively

5. Equipment & Maintenance

  • Ensure proper use and maintenance of coffee machines and grinders
  • Report any technical issues and coordinate repairs
  • Maintain calibration and cleaning schedules

Requirements

  • Minimum **2–3 years experience** as a Barista, with at least **1 year in a supervisory role**
  • Strong knowledge of coffee, brewing methods, and latte art
  • Leadership and team management skills
  • Good communication skills (English required)
  • Ability to work in a fast-paced environment
  • Knowledge of hygiene and safety standards
  • **Preferred experience: Prior experience in a specialty coffee shop with strong knowledge in coffee and matcha preparation is required/advantageous.**

Important Note

As of now, this is the only available position.

Please do not apply if you do not meet the above requirements.

Skills & Competencies

  • Attention to detail
  • Time management
  • Team leadership
  • Customer service excellence
  • Problem-solving skills

Working Conditions

  • Flexible shifts including weekends and holidays
  • Standing for long hours
  • Fast-paced café environment

Salary & Benefits

As per company policy

**Note:** This role is critical in maintaining KAF Cafe’s coffee quality and brand standards.

Application Question(S)

  • Do you have experience in preparing matcha beverages, including proper whisking, frothing, and presentation? please explain

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