HC Senior Associate
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Key skills for this role
About the Role
PwC Middle East is seeking an HC Senior Associate to manage HR operations, payroll coordination, government relations, and employee lifecycle processes in Jeddah. The role requires 4+ years of experience in HR operations, payroll, and government relations support.
Key Skills for This Role
Responsibilities
- Manage day to day HC operational activities across the employee lifecycle, including onboarding, employee record updates, transfers, letters, documentation, offboarding and related compliance checkpoints
- Coordinate payroll inputs and changes, validate employee data, liaise with payroll and finance teams, support reconciliations, and help resolve payroll related queries
- Coordinate with government relations and mobility teams on employment documentation, visa/work permit processes, iqama related requirements, renewals, status tracking and employee queries
- Support adherence to local labour law, firm policies and internal governance by maintaining complete employee files, tracking required documents, and escalating risks
- Maintain accurate data in HR systems, prepare regular reports and dashboards, monitor operational trackers, and use data to identify trends and process improvement opportunities
- Provide first level support to employees and managers on HR policies, processes and employee lifecycle matters, escalating complex cases
- Work closely with HC, payroll, finance, IT, mobility, government relations and other internal teams to support smooth employee service delivery
- Identify recurring operational challenges, recommend improvements, and support implementation of more efficient HC processes
- Manage multiple priorities with strong follow through, service mindset and attention to detail, ensuring activities are completed accurately and confidentially
Requirements
- 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and/or employee lifecycle processes
- Bachelor’s degree in Human Resources, Business Administration, Psychology, Management or a related field
- Strong understanding of HR operations and employee lifecycle activities
- Working knowledge of payroll inputs, payroll data validation, payroll cut off timelines, benefits/allowances, end of service support
- Practical understanding of government relations, employment documentation, visa/work permit requirements and iqama related processes
- Good understanding of confidentiality, employee data accuracy, labour law sensitive processes and internal policy compliance
- Strong communication, stakeholder management, problem solving, organisation and follow up skills
- Proficiency in English, written and spoken; Arabic is a plus
Full Job Posting
About Us
- PwC Middle East has offices in 152 countries and nearly 328,000 professionals, providing Assurance, Tax and Advisory services.
- For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses.
- More than 12,000 of us across the Middle East are shaping the region’s future.
Line Of Service Overview
- Internal Firm Services (IFS) is a network of specialist support professionals including Clients & Markets, Finance, Human Capital, Marketing & Communications, Office Management, Risk & Quality, Technology.
Business Unit Overview
- Human Capital at PwC Middle East is transforming how we deliver people services through Centers of Excellence, driving innovative workforce practices, and leveraging tech enabled solutions.
- Our focus is on creating a future ready workforce by aligning talent strategies with business goals, enhancing employee experience, and building stronger HC capabilities.
How You’ll Contribute
- Manage day to day HC operational activities across the employee lifecycle, including onboarding, employee record updates, transfers, letters, documentation, offboarding and related compliance checkpoints.
- Coordinate payroll inputs and changes, validate employee data, liaise with payroll and finance teams, support reconciliations, and help resolve payroll related queries with accuracy and confidentiality.
- Coordinate with government relations and mobility teams on employment documentation, visa/work permit processes, iqama related requirements, renewals, status tracking and employee queries.
- Support adherence to local labour law, firm policies and internal governance by maintaining complete employee files, tracking required documents, and escalating risks or exceptions appropriately.
- Maintain accurate data in HR systems, prepare regular reports and dashboards, monitor operational trackers, and use data to identify trends, gaps and process improvement opportunities.
- Provide first level support to employees and managers on HR policies, processes and employee lifecycle matters, escalating complex cases to the appropriate HC lead or specialist team.
- Work closely with HC, payroll, finance, IT, mobility, government relations and other internal teams to support smooth employee service delivery and issue resolution.
- Identify recurring operational challenges, recommend improvements, and support the implementation of more consistent, efficient and employee focused HC processes.
- Manage multiple priorities with strong follow through, service mindset and attention to detail, ensuring activities are completed accurately, confidentially and within agreed timelines.
What You’ll Bring
- Years of experience: 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and/or employee lifecycle processes, preferably within a professional services, multinational or regional environment.
- Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, Management or a related field.
- Human Capital knowledge: Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.
- Payroll background: Working knowledge of payroll inputs, payroll data validation, payroll cut off timelines, benefits/allowances, end of service support and employee payroll query resolution.
- Government relations knowledge: Practical understanding of government relations, employment documentation, visa/work permit requirements and iqama related processes; experience coordinating with internal GR/mobility teams is preferred.
- Compliance mindset: Good understanding of confidentiality, employee data accuracy, labour law sensitive processes and internal policy compliance.
- Soft skills: Strong communication, stakeholder management, problem solving, organisation and follow up skills, with a collaborative and solutions focused approach.
- Language skills: Proficiency in English, written and spoken; Arabic is a plus.
How You’ll Make a Difference
- At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework.
Why You’ll Love Working at PwC
- We offer competitive pay, comprehensive benefits, and programs that promote well being, balance, and personal growth.
- You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity.
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