Guest Relations Officer - Hiring UAE National
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Key skills for this role
About the Role
Welcome guests, handle inquiries, and ensure guest satisfaction while coordinating with departments; requires communication skills and a hospitality background.
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Welcome guests and ensure a
- smooth and positive experience
- Handle guest inquiries, requests, and complaints in a professional manner
- Maintain high levels of
- guest satisfaction and service quality
- Coordinate with internal departments (housekeeping, front office, operations)
- Monitor guest feedback and take appropriate actions
- Assist in managing VIP guests and special requests
- Maintain records of guest interactions and preferences
- Ensure compliance with company service standards and policies
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