Guest Arrival Expert
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
St. Regis Hotels & Resorts is seeking a Guest Arrival Expert to create memorable first and last impressions for guests. The role involves processing operational needs, addressing guest requests, and sharing local highlights.
Key Skills for This Role
Responsibilities
- Process operational needs and address guest requests
- Complete reports and share highlights of the local area
- Ensure a memorable arrival and departure experience for guests
- Maintain a safe workplace and follow company policies
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended time
- Ability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Full Job Posting
Position Summary
- First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay.
- We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences.
- They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Information
- No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and com
- Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at St. Regis Hotels & Resorts
Guest Experience Expert - GRA
Abu Dhabi, UAE
St. Regis Hotels & Resorts is seeking a Guest Experience Expert to deliver bespoke service and create memorable guest experiences. The role involves processing operational needs, addressing guest requests, and sharing lo
Restaurant Manager - Rivaaj
Doha, QAT
St. Regis Hotels & Resorts seeks a Restaurant Manager for Rivaaj, an Indian heritage cuisine restaurant in Doha. The role involves running daily restaurant operations, menu planning, maintaining sanitation standards, and
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts seeks a Kitchen Supervisor to oversee kitchen operations at The Pearl Island in Doha. The role involves supervising cooks, ensuring food quality and presentation, managing inventory, and assist
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts seeks a Kitchen Supervisor to oversee kitchen operations at The Pearl Island in Doha. The role involves supervising cooks, ensuring food quality and presentation, managing inventory, and assist
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts is seeking a Kitchen Supervisor to oversee cooks and kitchen staff, ensure food quality and presentation, and maintain kitchen operations. Requires 4-6 years of related work experience and at l
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts is seeking a Kitchen Supervisor to oversee cooks and kitchen staff, ensure food quality and presentation, and maintain kitchen operations. Requires 4-6 years of related work experience and at l
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts is seeking a Kitchen Supervisor to oversee cooks and kitchen staff, ensure food quality and presentation, and maintain kitchen operations. Requires 4-6 years of related work experience and at l
Supervisor-Kitchen
Doha, QAT
St. Regis Hotels & Resorts is seeking a Kitchen Supervisor to oversee cooks and kitchen staff, ensure food quality and presentation, and maintain kitchen operations. Requires 4-6 years of related work experience and at l
Guest Experience Expert - GRA
Abu Dhabi, UAE
Restaurant Manager - Rivaaj
Doha, QAT
Supervisor-Kitchen
Doha, QAT
Supervisor-Kitchen
Doha, QAT
Supervisor-Kitchen
Doha, QAT
Supervisor-Kitchen
Doha, QAT
Supervisor-Kitchen
Doha, QAT
Supervisor-Kitchen
Doha, QAT