Guest Arrival Expert
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is hiring a Guest Arrival Expert to deliver memorable arrival and departure experiences. The role involves processing operational needs, addressing guest requests, and ensuring professional service standards.
Key Skills for This Role
Responsibilities
- Deliver a wide range of services that guide guests through their arrival and departure experiences
- Process operational needs, address guest requests, complete reports, and share highlights of the local area
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended time
- Ability to lift and carry objects up to 50 pounds
Full Job Posting
Position Summary
- First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable.
- Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences.
- They are empowered to move about their space and do what needs to be done.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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