GUCCI Client Advisor

Company Overview

Role Mission

Client Journey

• Engage clients proactively, establish relationships, discover needs, and provide personalized service throughout the client journey.
• Develop the client base by recruiting new clients and developing existing ones.
• Use technology and client information to customize service and provide relevant lifestyle insights.

Sales Excellence

• Drive individual and collective sales results in store and remotely and maximize selling opportunities.
• Match products to client needs and use effective selling, cross-selling, upselling, and luxury service techniques.
• Promote virtual appointments and distance sales and support transactions including exchanges, returns, and repairs.

Brand and Product

• Use Gucci and product knowledge, storytelling, styling advice, and product rituals to help clients make informed decisions.
• Attend training and stay current on products, selling techniques, fashion trends, competitors, services, and client segmentation.
• Embody Gucci’s philosophy, values, lifestyle, and enthusiastic attitude.

Operational Excellence

• Participate in stock maintenance, inventories, loss prevention, POS transactions, visual merchandising, grooming standards, and general store administration.
• Maintain product levels on the sales floor according to company policies and procedures.
• Collaborate constructively with team members and contribute to effective solutions.

Requirements

• At least two years of luxury fashion sales experience and an excellent track record are required.
• The role requires the ability to drive results, build lasting relationships, communicate effectively, and work collaboratively.
• Ethics, professionalism, integrity, commercial awareness, adaptability, and a client-focused attitude are required.
• Flexibility to work evenings, weekends, and holidays in a retail schedule is required.
• Deep knowledge of fashion and luxury and the ability to work in a dynamic environment are required.

Compensation

• The current estimated hourly salary in Ontario is $19.00 CAD.
• Eligible employees may receive commissions and participate in benefits or incentive programs subject to applicable program rules.

Employment Schedule

• The job type is regular and the schedule is full time.
• The stated start date is October 5, 2026.