GUCCI Client Advisor

Founded in Florence, Italy, in 1921, Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands . Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You make a real difference for each of your clients by building real connections with them and offering them the tailored Gucci service while sharing your passion for the product.

This is a Full Time (38 hours) position at our GUCCI Chadstone, 5 days a week, flexible rostering .

We are also seeking a Christmas Casual to join our GUCCI Chadstone team for the festive season. This fixed-term opportunity will run from the beginning of October through to the end of January . If you are passionate about luxury retail, delivering exceptional client experiences, and are interested in joining us during this exciting period, we would love to hear from you. To apply, you must have full availability between October through to end of January.

How you will contribute

Drive and achieve your individual and team KPIs, including sales targets, client outreaches, average ticket, NPS and conversion rate.

Engage with clients and build long term relationships using various clienteling tools that allow you to cultivate brand loyalty.

Participate in ongoing product knowledge and sales training modules in person and virtually through the Gucci Retail Training portal.

Support the back of house team with cycle count and stock take processes as required from time to time, specific to your department.