GUCCI Client Advisor
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Key skills for this role
Key Skills for This Role
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How you will contribute
Drive and achieve your individual and team KPIs, including sales targets, client outreaches, average ticket, NPS and conversion rate.
Drive and achieve your individual and team KPIs, including sales targets, client outreaches, average ticket, NPS and conversion rate.
Engage with clients and build long term relationships using various clienteling tools that allow you to cultivate brand loyalty.
Engage with clients and build long term relationships using various clienteling tools that allow you to cultivate brand loyalty.
Participate in ongoing product knowledge and sales training modules in person and virtually through the Gucci Retail Training portal.
Participate in ongoing product knowledge and sales training modules in person and virtually through the Gucci Retail Training portal.
Support the back of house team with cycle count and stock take processes as required from time to time, specific to your department.
About You
You are passionate about luxury retail and creating unforgettable client experiences.
You are passionate about luxury retail and creating unforgettable client experiences.
A natural brand ambassador who brings Gucci's values to life through exceptional service and relationship building.
A natural brand ambassador who brings Gucci's values to life through exceptional service and relationship building.
You thrive in a fast-paced, team-oriented environment and are motivated by achieving sales targets and delivering results.
You thrive in a fast-paced, team-oriented environment and are motivated by achieving sales targets and delivering results.
Energetic, proactive, and positive, with a genuine passion for fashion and luxury.
Energetic, proactive, and positive, with a genuine passion for fashion and luxury.
A confident communicator with outstanding verbal and written communication skills.
A confident communicator with outstanding verbal and written communication skills.
- Previous experience in luxury retail or a premium customer-focused environment will be highly regarded.
At Gucci, we invest in our people and offer a range of exclusive benefits designed to support your wellbeing, career growth and lifestyle, including:
- $300 Flexi Benefits Allowance to spend on wellness, optical, technology or insurance needs.
$300 Flexi Benefits Allowance to spend on wellness, optical, technology or insurance needs.
- Commission Scheme: Earn commission on every sale!
- Additional Leave Benefits , including Birthday Leave, Family Leave, Marriage Leave and Paid Baby Leave.
Additional Leave Benefits , including Birthday Leave, Family Leave, Marriage Leave and Paid Baby Leave.
- Generous Staff Discounts , across all Kering brands.
Generous Staff Discounts , across all Kering brands.
Optional Medical Insurance through HCF, including Lifestyle Extra & Cashback cover.
Optional Medical Insurance through HCF, including Lifestyle Extra & Cashback cover.
Employee Assistance Program (EAP) providing confidential mental health support, coaching and wellbeing resources through the Intellect app.
Employee Assistance Program (EAP) providing confidential mental health support, coaching and wellbeing resources through the Intellect app.
Employee Referral Program , offering rewards for successful candidate referrals.
Employee Referral Program , offering rewards for successful candidate referrals.
Opportunities to build your career within Gucci and the wider Kering Group , a global luxury leader.
About Gucci
Parent group profile
Kering
Global luxury group operating a portfolio of iconic houses.
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