Golf Operations Intern

Is familiar with competitive clubs, their services, pricing structure, membership programs etc.

Assists with plans for all social activities, new member evening & Club night

Overseas the day-to-day operation.

Acts as the point of contact and communication centre for all queries relating to members accounts, ensuring prompt and timely closure of all queries

Assists with members golf events, prize giving, preparations and press releases

Assists as required with corporate golf days as directed by DOG.

Works in golf operations as required, starter, marshall, range etc.

Ensures 59club results are monitored and service levels achieved in membership and golf operations

Assists with the volunteer programs for ODDC and ODLM

Assists the club reception team.

Part of duty Manager Roster

2. Communication Responsibilities:

Weekly reports submitted for management meetings

Minutes of the MCC meetings

Membership feedback reports

Night golf finance and promotion reports

Continuously checking the members zone is accurate and up to date

Handle private taxi operators and ensure that issues, timings are taken care of.

Ancillary Duties:

In line with the Club’s drive for continual improvement and the involvement with General Operations, the Club Service Executive Intern is required to participate in various extra activities contributing to the growth of the club culture including attendance at major golf event prize presentations and various evening functions.

4. Quality Responsibilities :

Standards within the Quality Policy document and Club’s operations Manual. Achievement of quality goals. Compliance with the statement of values. This may include periodical audits and data collections.

To be actively involved in the Club ISO Quality Management Certification process

Aware of Dubai Golf Mission, Vision and Values. Will be responsible to adopt the 4 Service Steps throughout serving internal and external customers.

IT Security Awareness:

Read, Understand and comply with all applicable Information Security Policies and Procedures of wasl.

Co-operate, co-ordinate and share information with Internal/External Audit teams as appropriate and applicable.

Attend Information Security Awareness sessions conducted by the wasl IT Department.

All Information Security breaches, events, weaknesses, incidents (actual or suspected breaches) shall be immediately reported to the IT Service Desk.

Levels of Authority: