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To assist with frontline operations, ensuring smooth administrative processes and excellent service.
Viya is the UAE’s leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. Since launching Emirates Golf Club in 1988, the region’s first all-grass course, the group has expanded to include Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel.
As part of wasl Hospitality & Leisure, Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality. Its operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Dedicated to innovation, sustainability, and excellence, Viya connects communities to extraordinary experiences and continues to shape Dubai and the UAE as global destinations for sport, leisure, and lifestyle.
To assist with frontline operations, ensuring smooth administrative processes and excellent service.
To assist the membership services & golf operations department
Job Responsibilities:
Reports to the Golf Operations Manager and Golf Services Manager
Assists in developing and maintaining a club atmosphere that will enhance the clubs image and positively distinguish it from the competition.
Prepares information for regular communication with all members regarding membership programs, activities and campaigns
Oversees the execution & delivers “tour techniques’ for prospective members that identify their needs so that the tour is tailored to showcase those needs.
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Ensure timely mailing and telephone responses to prospective members
Records new and prospective members reactions to facilities and programs so that changes or reinforcement can happen
Develops a complete understanding of membership classifications, fees, programs at the club, club policies, rules and guidelines to answer member and prospective member questions.
Develop and enhance the new Member Welcome package at the Golf Club
Assists new members with becoming familiar with the club, staff and privileges
Manages the communication and execution of the membership renewal process
Is familiar with competitive clubs, their services, pricing structure, membership programs etc.
Assists with plans for all social activities, new member evening & Club night
Overseas the day-to-day operation.
Acts as the point of contact and communication centre for all queries relating to members accounts, ensuring prompt and timely closure of all queries
Assists with members golf events, prize giving, preparations and press releases
Assists as required with corporate golf days as directed by DOG.
Works in golf operations as required, starter, marshall, range etc.
Ensures 59club results are monitored and service levels achieved in membership and golf operations
Assists with the volunteer programs for ODDC and ODLM
Assists the club reception team.
Part of duty Manager Roster
Dubai-based real estate management and asset development company.
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Entry · 2+ years experience
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