Golf- Admin Assistant & Driver

General Summary

Job Overview - Purpose And Scope

Administrative Support

• Provide administrative support to the executive team, including managing schedules, coordinating meetings, and handling correspondence
• Prepare, organise, and maintain important documents, reports, and records, ensuring they are easily accessible when needed
• Assist with the planning and coordination of club events, meetings, and special projects, ensuring all logistical aspects are handled efficiently
• Handle incoming calls, emails, and other forms of communication, directing them to the appropriate parties and responding on behalf of executives when required
• Manage office supplies and inventory, ensuring the executive office is well-stocked and organised

Driver Responsibilities

• Provide safe, reliable, and professional driving services for the club's executives, VIP guests, and other stakeholders, ensuring timely arrival at all destinations
• Maintain a high level of professionalism and discretion when interacting with passengers, ensuring a positive experience at all times
• Perform regular vehicle inspections and maintenance checks to ensure the vehicle is in top condition and ready for use at all times
• Keep the vehicle clean, both inside and out, to reflect the club's high standards of service
• Assist passengers with loading and unloading luggage, equipment, or other items as needed
• Logistics and Coordination:
• Coordinate travel arrangements for executives and guests, including booking accommodations, flights, and other transportation as required
• Maintain a detailed log of trips, including mileage, fuel consumption, and any maintenance performed, and report any issues to the relevant department
• Ensure all legal and safety requirements for driving, such as licenses, insurance, and vehicle registrations, are up-to-date and compliant with regulations

Customer Service

• Act as a point of contact for members and guests requiring transportation services, ensuring their needs are met with the highest level of care and attention
• Address any concerns or special requests from passengers promptly and courteously, maintaining the club's reputation for excellence in service
• Uphold confidentiality and discretion when handling sensitive information or when in the presence of high-profile individuals

Educational Background

• High school diploma or equivalent; additional administrative or secretarial training is a plus
• Valid driver's license with a clean driving record

Experience

• Minimum of 3-5 years of experience in a similar administrative and driving role, preferably within a high-end hospitality, luxury resort, or corporate environment
• Proven experience in providing high-level administrative support, including handling confidential information

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant office management software
• Strong knowledge of local roads and routes, as well as GPS navigation systems

Soft Skills

• Excellent organisational and multitasking abilities, with strong attention to detail
• Strong communication skills, both written and verbal, with the ability to interact professionally with executives, guests, and team members
• High level of discretion, integrity, and professionalism