Global Indirect Tax Manager
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Key skills for this role
Key Skills for This Role
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- Lead Achievers' global indirect tax compliance program, ensuring accurate and timely filing and remittance across Canada, U.S., U.K., Australia, Colombia, and additional jurisdictions as we grow.
- Set priorities, coordinate workload, and provide ongoing technical guidance and quality review for the Indirect Tax Analyst.
- Manage indirect tax audits and tax authority inquiries from initial response through resolution.
- Oversee selected additional tax and regulatory reporting requirements, including U.S. Form 1099 reporting.
- Monitor legislative and regulatory developments, perform initial technical analysis, and identify when jurisdiction-specific advice may be required.
- Assess and provide clear, practical guidance on the indirect tax implications of new products, customer contracts, and geographic expansion, translating tax requirements into business-focused recommendations and escalating complex matters for further review and external guidance.
- Identify opportunities to improve compliance, reduce risk, and minimize tax leakage.
- Contribute to the ongoing optimization of Avalara, ERP integrations, and other technology solutions to improve scalability, efficiency, and compliance.
- Identify and implement process improvements that enhance efficiency, strengthen controls, and improve reporting accuracy.
- Partner with IT on system implementations, enhancements, and tax automation initiatives.
- Leverage data and analytics to monitor compliance, identify trends, and provide actionable business insights.
- Partner with Sales, Legal, Finance, Product, Customer Success, and IT to provide practical tax guidance that supports business objectives.
- Respond quickly to customer-facing tax questions throughout the sales process, including RFPs, contracting, and implementation, and provide timely responses to vendors during onboarding and implementation.
- Collaborate with external tax advisors across multiple jurisdictions on technical matters, applying their guidance to support compliance activities and business initiatives while escalating complex issues as appropriate.
- Bachelor’s degree in Accounting, Finance, Taxation, or a related field.
- 5+ years of progressive indirect tax experience in Canada and/or the U.S., including experience managing complex indirect tax matters.
- Strong working knowledge of Canadian GST/HST and/or U.S. sales and use tax.
- Strong tax research, analytical, Excel, and stakeholder-management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- CPA designation, accounting designation, or equivalent preferred.
- Experience with Avalara or another sales tax automation platform.
- Exposure to VAT/GST regimes outside North America.
- Experience reviewing customer and vendor contracts for indirect tax implications.
- Accurate and timely indirect tax filings, remittances, and reconciliations across relevant jurisdictions.
- Effective execution of the global indirect tax compliance program, with strong processes, controls, and clear priorities.
- Timely, practical tax support for business initiatives, including sales, contracting, product launches, vendor onboarding, and geographic expansion.
- Continuous improvement of tax processes and technology, with effective collaboration and support for the Indirect Tax Analyst.
About Achievers
Achievers is a modern employee experience platform that transforms how HR leaders and organizations recognize, reward, and engage their employees.
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