Program Manager III

Role Overview

Program Leadership and Execution

• Lead technical programs from planning through delivery with limited oversight.
• Translate objectives into plans, milestones, deliverables, success measures, and ownership.
• Coordinate work across engineering and partner functions.
• Manage scope, schedules, dependencies, risks, resources, quality, readiness, and delivery commitments.
• Apply Agile practices and partner with managers and senior managers on priorities, trade-offs, and outcomes.

Alignment and Delivery Management

• Build productive relationships across technical teams, business stakeholders, and partner functions.
• Facilitate decisions by clarifying options, trade-offs, risks, and delivery impacts.
• Communicate program status, progress, decisions, risks, dependencies, and next steps.
• Coordinate escalation and follow-up to remove barriers and reinforce accountability.
• Track risks, dependencies, resource constraints, technical issues, and readiness concerns.

Governance and Process Improvement

• Establish program governance, review cadences, decision tracking, escalation paths, and accountability.
• Track metrics for program health, delivery progress, quality, readiness, adoption, and outcomes.
• Provide concise reporting and maintain current program documentation.
• Apply Scrum, Kanban, iterative planning, or other fit-for-purpose Agile practices.
• Identify recurring execution gaps and improve planning, communication, tooling, metrics, and delivery processes.
• Document and share templates, approaches, and lessons learned with teams and Program Managers.

Experience and Qualifications

• Typically 6+ years of progressive program, project delivery, or technical operations experience.
• Experience independently leading medium-to-large technical programs involving multiple teams and business stakeholders.
• Proficiency in program planning, scheduling, dependency and risk management, governance, metrics, communications, and delivery execution.
• Strong working knowledge of Agile principles and practices, including Scrum, Kanban, iterative planning, or hybrid models.
• Experience leading technology programs involving software, cloud services, data, integrations, security, infrastructure, or digital transformation.
• Strong facilitation, communication, negotiation, conflict-resolution, judgment, and analytical skills.
• Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience.
• Relevant professional certifications are valued when supported by demonstrated practical expertise.

About Achievers

Compensation

• The stated salary range is $106,000 to $130,000, depending on experience, skills, and market data.
• Compensation is reviewed at least annually based on performance and impact.

Benefits and Perks

• Permanent full-time employees receive recognition rewards, health and life insurance coverage beginning on the first day, parental leave top-up, and employer-matched RRSP contributions.
• Benefits include flexible vacation, an employee and family assistance program, professional development, mentorship, employee resource groups, and regular events.

Workplace

• The role offers hybrid flexibility with time in the Liberty Village office in Toronto.