General Manager, Aussie Retail

Own Retail P&L and operating budget

Monitor productivity metrics (lodgements, DPH, conversion, attachment)

Drive structured business planning and disciplined performance management

Embed data-informed leadership supported by our Agentic platform.

Lead adoption of agent-assisted leadership tools to increase decision velocity

Champion the integration of Retail within the Find–Buy–Own ecosystem

Drive alignment between retail and broader distribution functions.

Serve as a senior member of the Distribution Leadership Team, contributing to strategic direction, decision-making, and organisational leadership.

Demonstrate cabinet solidarity and executive presence

Lead with integrity, accountability and long-term growth focus.

Retail revenue and contribution margin

Franchisee productivity and settlement growth

Network headcount growth and retention

State-level NPS and engagement

Campaign adoption and product penetration

Budget performance and cost management.

We’re looking for an established industry leader who brings:

Deep experience across mortgage broking, lending, aggregation, franchise networks or retail financial-services distribution

Strong credibility and established relationships across brokers, franchisees, lenders and industry stakeholders

A proven track record of growing networks through broker/franchisee recruitment, retention and productivity

Demonstrated success improving franchisee performance, network engagement and sustainable commercial growth

Strong commercial leadership, including ownership of a significant P&L and accountability for revenue, margin and cost

The external presence and industry profile to credibly represent Aussie with partners, franchisees and the broader market from day one

Experience leading large, geographically dispersed teams and building trusted relationships across a network

The ability to use data, technology and new ways of working to drive better commercial and customer outcomes

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

A vibrant, relaxed, yet professional culture.

Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.

A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.

Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.

An additional week’s Loyalty Leave each year after reaching 3 years’ service.

Wellness initiatives with a strong focus on psychological safety.

We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey.

Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big! #Aussie #LI-AMH1 #LI-hybrid