GEICO Customer Service Representative
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
GEICO is seeking a Customer Service Representative for its Melville, NY office. You will handle billing questions, policy changes, and provide recommendations to policyholders. Requires 12+ months of contact center or customer service experience and a high school diploma.
Key Skills for This Role
Responsibilities
- Answer billing questions, make policy changes, and provide recommendations to policyholders
- Provide excellent customer service as the first contact for customers
- Deliver personalized service demonstrating the value of being insured by GEICO
Requirements
- 12+ months of contact center or customer facing service experience
- High school diploma or equivalent
- Ability to commute to Melville, NY location
- Solid computer and multi tasking skills
- Bachelor's degree (preferred)
- Active Personal Lines or P&C license (preferred)
Full Job Posting
Overview
- GEICO is looking for Customer Service Professionals for its Melville, NY office to provide excellent customer service to policyholders.
Responsibilities
- Answer billing questions
- Make policy changes
- Provide recommendations to customers
Qualifications & Skills
- 12+ months of contact center or customer facing service experience (preferred)
- Experience providing outstanding customer service
- Ability to work in a fast paced, high volume call center environment
- Willingness to learn new skills and adjust to changes quickly
- Open to feedback
- Solid computer and multi tasking skills
- Minimum of high school diploma or equivalent
Benefits
- Salary: $21.88 per hour / $44,075.00 annually
- Many associates see a base salary increase of 10% within their first year
- Comprehensive Total Rewards program
- 401K savings plan with 6% match
- Tuition assistance
- Mental healthcare, fertility and adoption assistance
- Workplace flexibility with GEICO Flex program
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at GEICO
Senior Director, Tax
Bethesda, KSA
GEICO is seeking a Senior Director, Tax to lead enterprise tax operations, including U.S. federal income tax, ASC 740 provisions, and insurance-specific tax matters. This role oversees third-party service providers, mana
Manager, Talent Management
New York, UAE
GEICO is looking for a Manager, Talent Management to lead enterprise-wide talent and performance management strategies. The role involves owning performance management frameworks, talent review processes, and HR technolo
Customer Service Representative
Getzville, KSA
GEICO is seeking a Customer Service Representative for its Getzville, NY office. You will be the first contact for policyholders, handling billing questions, policy changes, and providing recommendations. The role requir
GEICO Customer Service Representative
Virginia Beach, UAE
GEICO is seeking a Customer Service Representative for its Virginia Beach, VA office to provide policyholders with excellent service by answering billing questions, making policy changes, and providing recommendations. T