FX Sales Retention Agent (Mandarin)
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Key skills for this role
About the Role
A leading Forex/CFD company is seeking a Mandarin-speaking FX Sales Retention Agent in Dubai to nurture client relationships, drive retention, and promote FX & CFD products. The role requires prior FX & CFD experience and a retention background.
Key Skills for This Role
Responsibilities
- Promote FX & CFD products and services to prospective and existing clients
- Build and maintain long term client relationships to drive retention and account growth
- Convert high quality leads into active, loyal trading clients
- Grow upsell and cross sell opportunities across client portfolios
- Deliver consistent, high level customer service across the full client lifecycle
- Stay current on financial markets, trading conditions, and product updates
- Consistently hit defined sales and retention targets
Requirements
- Native or fluent Mandarin, spoken and written
- Mandatory previous experience in FX & CFD
- Prior experience in a Retention role within a Forex/CFD brokerage
- Strong sales, negotiation, and objection handling skills
- Comfortable in a target driven, fast paced environment
- Strong numerical and analytical thinking skills
- Computer literate with good CRM and office tool awareness
- Strong communication and relationship management skills
- Experience working with international brokerage teams
- Familiarity with trading platforms and financial markets
- Experience managing client portfolios in a sales or retention setting
Full Job Posting
Overview
- WibitCs is partnering with a leading Forex/CFD financial company, led by a management team with 20+ years of industry experience.
- We're on the hunt for a Mandarin speaking FX Sales Retention Agent to join a dynamic Dubai team, nurturing client relationships and driving long term growth!
What You'll Be Doing
- Promote FX & CFD products and services to prospective and existing clients
- Build and maintain long term client relationships to drive retention and account growth
- Convert high quality leads into active, loyal trading clients
- Grow upsell and cross sell opportunities across client portfolios
- Deliver consistent, high level customer service across the full client lifecycle
- Stay current on financial markets, trading conditions, and product updates
- Consistently hit defined sales and retention targets
What We're Looking For
- Native or fluent Mandarin, spoken and written
- Mandatory previous experience in FX & CFD
- Prior experience in a Retention role within a Forex/CFD brokerage
- Strong sales, negotiation, and objection handling skills
- Comfortable in a target driven, fast paced environment
- Strong numerical and analytical thinking skills
- Computer literate with good CRM and office tool awareness
- Strong communication and relationship management skills
- Experience working with international brokerage teams
- Familiarity with trading platforms and financial markets
- Experience managing client portfolios in a sales or retention setting
What's On Offer
- Competitive base salary + uncapped commission
- Full relocation package to Dubai
- Opportunity to join an international Forex company
- Dynamic, collaborative, multicultural work environment
- Ongoing training, coaching, and career development
- Positive, friendly, and supportive international team
- Guidance and tools to help you reach your full potential
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