Fund Administration Supervisor

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Fund Administration Supervisor - Trade Lifecycle . In this role, you will: The role holder will be responsible for Trade capture, exception management and service routing of trades to downstream systems along with adding and settlement of cash transactions. Trade Instructions are either received Straight Through or uploaded manually or through Macros / End User Computing to account for instructions received in generic mailboxes from Clients / Fund Managers. Diagnostics reports are run which include investigation, handling any exceptions, and query resolution within the Performance Level Agreement turnaround time. The services include sending Asset setup to the Static Team and resolving queries received in Vortex / Transaction Lifecycle Management (Reconciliation platform). Cash transactions are specific journals including expenses, fees, monthly interest & Foreign Exchange. Instructions are received from Internal teams, Clients, Brokers, Fund Managers, Transfer Agencies and Custodians. The Team is also responsible for timely Cash Monitoring, Input of Journals, reimbursement and payments, monitoring balances, and writing off small residual balances. The Team is also responsible for timely Cash exception (cash reconciliation) handling, Input of Journals, reimbursements and payments, monitoring balances, and writing off small residual balances. Enable the rollout of new products / activities within Trades. Engage and drive efficiencies and business solutions through automation and be an agent of change. Assist and participate in deploying defined business solutions to remove manual processes. Ensure Active participation and support of migration / re-migration of funds. Optimize participation in department initiatives, regulatory, compliance and reduce risk. Formulate and implement robust control mechanisms to eliminate risk (if any). Ensure Successful implementation of all process/department-level initiatives. Responsible for ensuring Adherence to all project /migration timelines. Review the Postings / uploads and ensure all downstream / queries are responded in a timely manner. Ensure that Handovers are in place and all files are checked and there is an Escalation Matrix in place and followed diligently. Act as the primary contact for Business Partners and downstream teams in relation to any query related to reconciliation/posting. Act as a backup for the Manager in his absence and manage operations. Develop and maintain relationships with internal customers & business partners through timely communication and Business as Usual Calls. Ensure Adherence to defined process Key Performance Indicator and Performance Level Agreement. To maintain HSBC internal control standards and support internal/external reviews including the timely implementation of audit points. Ensure Trades/Reconciliation operating procedure is followed by management and assessment of risks (if any). Identify and reduce manual processes for enhanced operational control. Updating all MIS/trackers as required by the process. Enhancements to Job Aid Matrix, Standard Operating Procedures, process notes, checklists, Key Performance Indicator, and internal processes as and when required. Ensure timely follow-up on the open & outstanding issues that hinder the valuation. Demonstrate actions to adhere compliance with the mentioned controls. Responsible for ensuring Nil breaches in all groups and risk policies. Audit, Business Risk Control Management, and Compliance reviews rated as 'satisfactory'. Ensure process notes are updated appropriately. To be successful, you will: Applicant should have a Bachelor’s / master’s degree in commerce / finance and proficiency in EXCEL essential. 3-6 years of fund administration experience. Excellent knowledge of Capital Markets and Financial instruments. Excellent knowledge of accounting principles. Proficiency in working knowledge of Accounting & Valuations, Reconciliation, and Trade Processing platforms, viz. SimCorp Dimension. Basic knowledge in custody, brokerage, depository, investment accounting, mutual funds, and reconciliations. The major challenge for this role is to continuously deliver within the specified time limit with minimum or no errors. The individual will have to complete all the activities for all the allocated clients for self and fund administrators within the set time limit and ensure that the Trade Processing signoffs are sent to the stakeholders within the agreed Performance Level Agreement parameters. The individual needs to drive process improvement initiatives within the team communicate with the team and other downstream to achieve the same. The individual needs to be flexible to work shifts and respond to additional business needs if required. Be flexible to adapt to different working environments with counterparts across the globe. The role will be of an individual contributor nature and will not have a team reporting to the role. The role will operate within the orbit of the Investment Operations Shell of Funds service’s strategic plan. The role will interface with all other Market & Securities Departments and with HSBC global offices as appropriate. Role will require deputizing for the Manager whenever required. The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Demonstrates ownership of tasks and escalates to management when appropriate. Ability to re-prioritize workloads due to changing circumstances; meet strict deadlines. The role will require technical excellence to achieve target deliverables combined with the ability to get work done from administrators to achieve target Key performance indicators. Multi-tasking with the ability to independently prioritize workload without impacting deliverables. Provide support for seamless re-migration, onboarding of new business, and funds in line with Global Operating Model. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.