Full Time Branch Manager
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Key skills for this role
About the Role
Longevity Hub is seeking an experienced Branch Manager to lead its Riyadh location. The role oversees operations, team leadership, member experience, commercial performance, and community growth.
Key Skills for This Role
Responsibilities
- Lead the overall performance and day to day operations of the Riyadh branch
- Recruit, mentor and develop a high performing team across coaching, front of house and operations
- Deliver an exceptional member experience that reflects premium standards
- Drive membership growth, retention and revenue while achieving key business objectives
- Oversee staffing, scheduling, budgets, operational procedures and branch performance
- Monitor KPIs and implement strategies to improve efficiency, profitability and member satisfaction
- Work closely with Regional Director and leadership team to execute business initiatives
- Collaborate with marketing team to support campaigns, events and community engagement
- Ensure branch maintains highest standards of presentation, cleanliness, safety and service
- Foster a positive, accountable and high performance culture
Requirements
- Minimum 5 years’ experience in a leadership or management role within fitness, wellness, hospitality or luxury service industries
- Proven experience managing teams and overseeing business operations
- Strong commercial awareness with ability to drive revenue, memberships and operational performance
- Excellent leadership, communication and organisational skills
- Passion for health, wellness and delivering exceptional customer experiences
- Fluent in English (Arabic is an advantage)
- Proficiency with CRM systems, Microsoft Office and operational management software
Full Job Posting
About Longevity Hub
- Longevity Hub is redefining the future of health, performance and longevity by bringing together world class coaching, recovery, advanced wellness technology and community under one roof.
- We’re looking for an experienced and inspiring Branch Manager to lead our Riyadh location.
Key Responsibilities
- Lead the overall performance and day to day operations of the Riyadh branch.
- Recruit, mentor and develop a high performing team across coaching, front of house and operations.
- Deliver an exceptional member experience that reflects the premium standards of the Longevity Hub brand.
- Drive membership growth, retention and revenue while achieving key business objectives.
- Oversee staffing, scheduling, budgets, operational procedures and branch performance.
- Monitor KPIs and implement strategies to improve efficiency, profitability and member satisfaction.
- Work closely with the Regional Director and leadership team to execute business initiatives and achieve company goals.
- Collaborate with the marketing team to support campaigns, events and community engagement initiatives.
- Ensure the branch consistently maintains the highest standards of presentation, cleanliness, safety and service.
- Foster a positive, accountable and high performance culture built on collaboration, professionalism and continuous improvement.
Requirements
- Minimum 5 years’ experience in a leadership or management role within fitness, wellness, hospitality or luxury service industries.
- Proven experience managing teams and overseeing business operations.
- Strong commercial awareness with the ability to drive revenue, memberships and operational performance.
- Excellent leadership, communication and organisational skills.
- Ability to lead by example and build a strong, motivated team culture.
- Passion for health, wellness and delivering exceptional customer experiences.
- Fluent in English (Arabic is an advantage).
- Proficiency with CRM systems, Microsoft Office and operational management software.
Preferred Experience
- Experience managing a premium fitness, wellness or hospitality business.
- Strong background in customer experience and team development.
- Sales and membership management experience.
- Event planning and community engagement.
- Experience working in a fast paced, premium brand environment.
Who You Are
- You’re an exceptional leader who understands that great businesses are built by great people.
- You know how to inspire teams, create unforgettable customer experiences and deliver strong commercial results while maintaining the highest operational standards.
- You thrive in dynamic environments, embrace innovation and are passionate about helping build one of the Middle East’s leading longevity and wellness brands.
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