Front Office Executive : 1 Year Contract to Hire

Overview

Reception and Visitor Management

• Manage the front desk and maintain a professional reception area.
• Welcome and assist visitors, clients, and senior leadership.
• Handle visitor registrations, access management, and meeting room coordination.
• Ensure compliance with security and visitor management protocols.
• Coordinate visitor badges and escort requirements where applicable.

Employee Support Services

• Act as the first point of contact for employee queries and workplace requests.
• Support onboarding, employee access cards, and workplace orientation.
• Coordinate employee courier, mail, and document handling activities.
• Assist with meeting room bookings and workplace facilities support.

Administrative and Facility Coordination

• Coordinate with housekeeping, security, catering, and facility management teams.
• Monitor reception, pantry, meeting rooms, and common areas to ensure service standards.
• Raise and track facility-related service requests and escalations.
• Maintain records for visitors, courier movements, and office assets as required.

Communication and Coordination

• Manage incoming calls, emails, and general inquiries professionally.
• Coordinate with internal stakeholders and external vendors.
• Support corporate events, leadership visits, town halls, and employee engagement activities.
• Ensure prompt communication and resolution of workplace-related concerns.

Compliance and Reporting

• Maintain accurate visitor and reception records.
• Ensure adherence to company policies, safety procedures, and workplace guidelines.
• Generate periodic reports on visitor traffic, employee requests, and service performance.

Skills and Competencies

• Excellent verbal and written communication, interpersonal, stakeholder management, organization, and time-management skills.
• Professional appearance and customer-service mindset.
• Ability to handle multiple tasks in a fast-paced corporate environment.
• Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
• Knowledge of visitor management and workplace systems is preferred.

About You

• Bachelor's degree in any discipline.
• 2–3 years of experience in front office, administration, hospitality, or workplace services.
• Experience managing front-office operations for large corporate offices with 1,000 or more employees is preferred.

Performance Indicators

Employment Details