Front of House (Female Candidates Only)
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Key skills for this role
About the Role
Warehouse Gym is seeking a friendly and proactive Front of House Receptionist to provide a welcoming front desk experience, handle enquiries, support member onboarding, and drive membership growth.
Key Skills for This Role
Responsibilities
- Greet all members and visitors with a warm, professional, and energetic attitude
- Manage front desk operations including phone calls, emails, and walk in enquiries
- Support existing members with class bookings, account queries, and general assistance
- Conduct engaging gym tours for prospects and explain membership options
- Drive membership sales through walk ins, outbound calls, referrals, and follow ups
- Accurately process new memberships, renewals, and transactions
- Maintain a clean, organized, and inviting reception area
- Collaborate with the team to achieve monthly sales and customer service targets
- Handle system updates, CRM entries, and membership paperwork efficiently
Requirements
- Minimum 2 years of experience in sales, customer service, or front desk operations
- Strong communication and interpersonal skills
- Sales driven mindset with ability to meet targets
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Experience with CRM/member management systems and POS tools
- Flexible to work shifts including evenings and weekends
- Passion for fitness and team player attitude
Full Job Posting
Overview
- We are looking for a friendly, proactive, and customer focused Receptionist (female candidates only) to join our vibrant team at Warehouse Gym.
- As the face of our gym, you will provide a welcoming and professional front desk experience for every member and visitor.
Key Responsibilities
- Greet all members and visitors with a warm, professional, and energetic attitude
- Manage front desk operations, including phone calls, emails, and walk in enquiries
- Support existing members with class bookings, account queries, and general assistance
- Conduct engaging gym tours for prospects and clearly explain membership options
- Drive membership sales through walk ins, outbound calls, referrals, and follow ups
- Accurately process new memberships, renewals, and transactions
- Ensure a smooth and welcoming onboarding experience for new members
- Maintain a clean, organized, and inviting reception area
- Collaborate with the team to achieve monthly sales and customer service targets
- Handle system updates, CRM entries, and membership paperwork efficiently
Qualifications & Skills
- Minimum 2 years of experience in sales, customer service, or front desk operations
- Strong communication and interpersonal skills with a friendly and approachable demeanor
- Sales driven mindset with the ability to meet and exceed targets
- Organized, detail oriented, and comfortable managing multiple tasks
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Experience with CRM/member management systems and POS tools
- Skilled in using email and team messaging platforms
- Comfortable with online booking and scheduling platforms
- Flexible to work shifts, including evenings and weekends
- A passion for fitness and a team player attitude are highly valued
Pay
- From AED3,500.00 per hour
Schedule
- Flexible to work shifts, including evenings and weekends
Work Location
- In person
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